Great place to have sushi with with family manager and staff are very kind and nice to make sure everything goes smooth and tasty. We definitely will come back again and we will refer family and friends. 10/10 great experience
Dinner was so delicious! Such a Beautifully designed restaurant!Thank you for a wonderful evening!?
When it was just Blue Nami, this was all of our favorite place to get super great sushi for a good price. Sadly, ever since Aosome Sushi took over, we’ve all only had bad experiences here with the quality of the food, the customer service and just the atmosphere overall. Haven’t gone back in a couple months and miss when it was just Blue Nami ? (staff was really rude and our waiter would roll his eyes everytime we asked for anything)
Ever since the original Blue Nami was taken over this place is HORRIBLE. Haven’t been able to eat here in a year because they NEVER answer their phones, never have enough staff and are constantly turning people away at the door because they are always lacking something. I have tried eating here at least 5 times in the last year and can NEVER sit down or order to go. When I crave Blue Nami, I literally drive 30 mins out of my way to go to the Citrus Heights location because they are still amazing. As far as I’m concerned, Blue Nami at the Palladio doesn’t exist. Save yourself the trouble
Had a party of 2, Was told 20 minutes. Gave them my phone number to text me. We sat on the bench outside and waited. At around 20 minutes we went inside to you check how much longer. And nobody was up front for quite a few minutes. So we left and went and checked out a different restaurant. And we still never got a text to be seated. They never text at all. I understand that there could be shortage and staff just like anywhere. But to not even get a text. It's poor business.
I used to like going here with friends and family, but they are seriously understaffed. I won’t be coming back until staffing has been resolved (so probably in a year or two).I know most places are understaffed nowadays, but in my opinion, they should only be open 4-5 hours a day with a full staff on their schedule (rather than a full work day with 1 staff on the floor).Today, there was one waitress for all of the tables, and she was also juggling with being a hostess. She was very polite, which is why I gave this 2 stars instead of 1.Hire more people for a shorter work day! It’s better than having one person being overwhelmed/overworked their whole shift.
NEVER answer the phone when you want to place an order to take out which forces you to have to drive there to place the order and wait in your car while they make it. Even once I was there I find myself having to wait 10 Mins at least before someone comes over to take my order. Short staffed
I tried calling this location around lunch time, to get a dine-in order started to eat here, and they do not answer their phones. The owners excuse, "We only have one server." The owner was the server the ONLY server; can't pay enough for someone to be a server and handle calls for lunch time. Real busy for three tables here in the picture.I do like this location by Palladio, like to go here with friends, but I'm really tired with their performance. I've had mess-ups, late times for food in the restaurant. But not answering your phones during lunch time? Like why let business go asunder when it could be remdied just by simply hiring a small Pt time position.Idk, it just really irks me when you are taking orders, and you don't take an order for take outFood - AwesomeLocation - AwesomeStaff - Above AverageEstablishment - Awesome
Used to eat here all the time, spent a lot of money at this establishment. Now they never answer phones, no order on line option, and it's a complete toss-up if they'll be open if you show up in person. Have tried to get food here on 6 separate occasions over the last few weeks with 0 success. I understand short staffing, but if you can't be open update your voicmail, or website, or post accurate notes on the door. Not even going to try anymore, we'll find a new Sushi place.
Staff standing behind masks required sign not wearing a mask. Not even the kitchen staff wore masks. When I asked server why she wasn't wearing a mask given the sign she said the sign was only for guests.She also rolled her eyes when we called her over once to ask very politley for rice that came with bento box but didn't arrive.Food was ok. Female server didn't smile once.Won't return.