Just went through the drive through this morning and the girl who rung me up said she was out of receipt tape. I saw she had a new reel in her hand and asked her to put it in and give me my receipt. She instead sent me to the next window for the receipt. Next window, they didnt know what to do so got their manager, who questioned if I even need a receipt. I said I did and she told me to pull off to the side because now they need to put a new tape and go back to find my order. She had a tone like I was inconvenient to her. Clearly, my original suggestion that the first person reload her tape was the right one. Later brought the receipt to my window and just sort of thrust it at me. No apology for MY inconvenience as the CUSTOMER and zero thanks of course. As I drove off, she was closing the door and giving me a dirty look. How dare they treat the customer this way in response to their own mistakes??? The owner really needs to get this rude and inept staff situation under control.
I have not ate at a McDonald's in over 25 years as I do not like fast food much. The south end of Eureka location was remodeled and had put in an indoor play structure. Today (5/25/22) I took my daughter there for lunch and to play on the structure, she was so excited to play on the structure. We arrived and ordered chicken sandwiches as we thought we'd be safe with that selection. First disappointment was we were told the play area was closed which was an extreme let down to my daughter. We received our food in a to go bag, as we were not asked for here or to go when ordering, so apparently there was no option to dine in (second disappointment). The tables were all empty so we assumed there was no dine in allowed so we just drove home to eat. Well it got worse as our third disappointment came when we opened our food which was inedible (see pics of dark hard chicken, soggy crushed fries, and burnt buns). What a waste of time and money as we had to eat food that we had at home. I do not recommend this establishment. I am confident in saying I will never eat at a McDonald's again for the rest of my life. After over 25 years they have only gotten worse not better.
This lobby is still closed, shameful. I know employees are harder to keep, but this owner/operator does minimal. The drive thru does not accommodate rvs, trailers, or a large range of working peoples trucks. The very customers they depend on. The Golden arch franchise should be embarrassed and infuriated with this particular establishment. It leaves a bad taste against about all McDonald's
At first couldn't tell if this business was open or not. Workmen, trucks and equipment in parking lot, windows are tinted so couldn't see inside. Saw someone enter the drive through so I followed. Just wanted a cheap burger and a drink. $6 or less. Ordered a cheese burger & Frappuccino, employee taking the order said it would be cheaper to buy a meal. Said I didn't want to spend over $6. He said ordering a meal is the way to go, so I did. Employee said pull forward, I did. My total order cost $14. The meal forced me to buy 2 cheese burgers, medium fries because I ordered a medium Frappuccino that cost almost $5 extra. $14 was over double what I wanted to spend. Ordering the meal was not a better deal. 1 cheese burger and Frappuccino would have cost between $8-9. I didnt need 2 cheese burgers, fries were nasty. Asked for salt, pepper, fry sauce packets and extra napkins. No salt, pepper or fry sauce. Received 3 napkins and there was something sticky all over the outside of my Frappuccino glass. Felt like I had been lied to, taken advantage of, overcharged and the food wasn't worth $5 let alone $14. Won't spend my hard earned money at this jip joint drive through again.
Nothing available but drive through. I was pulling a trailer so that wasn't an option. It would have been nice to be able to at least order from my phone and go in and pick it up. Makes no sense.
Yummy for the kids ? great service, my dog loved the chocolate ? milkshake ? ? but I found him dead ? on the toilet ......ITS ? ABOUT? DRIVE ? ITS ? ABOUT ? POWER? WE ✨ STAY ?HUNGRY? WE❤️ DEVOR ? PUT ? IN?️??️ THE WORK ?? PUT IN THE POWER ROCKKKK ???????????NEVER GANNA GIVE YOU UP NEVER GANNA LET YOU DOWN NEVER GANNA TURN AROUND AND DESERT YOU ?
This crew is always friendly. This one is faster than the one on the other side of town. Mostly consistent when busy.
Very disappointed in the burger I got. It was much smaller than the size of the bun and was so thin they must use a rolling pin to make it! I first took off the top bun and folded it up so I could taste the meat but even that was too much bread. I ended up just eating what little meat there was with the cheese and the one thin, tiny pickle. What a joke! Also what's with no free fries on Friday like advertised on TV. Prices are WAY TOO HIGH for what you get anymore.
Since they have started serving drive-up only, I do not like this McDonald's anymore because of this reason. No car, No service
Ordered tomato on my mcchickens, and they give me slivers of tomato. Thanks Obama