I really hate giving them a bad rating but the food was just not good. The employees are very nice but when the food is this unappetizing I don’t know what sort of cost cutting the place has got to be doing.The lemonade tasted watered down and multiple patrons noticed that. The fish taco tasted as if the crispy fish inside had sat out and been re fried it was extremely hard in some parts of the fish and I had to pull out parts because they were hard like bone. The chips were not fresh tasting they tasted a bit like they were made in the morning for the day. The salsas were bad most smelled off and they were separating. The only food that was really edible was the shrimp burritos they seemed to be the only part of the meal that didn’t taste old.I really hope that these things will go back to normal someday before it’s too late because today I felt like I wasted $50 for food that I ended up not even wanting to eat.
Ok I have always loved Rubios so I’m posting that someone over there will read this. The shrimp is always cold and undercooked.they used to have the best shrimp tacos. My last experience was at the San Marcos restaurant but it has been consistent will every rubios I have been. I always order my order “extra cooked” and that helped in the past but now they ignore me and the tacos are not good because the shrimp is always cold and undercooked. So I won’t be going anymore. :(
Two starts because the food was standard issue Rubio's but tye service was atrocious. We stood there about 15 mins before anyone even acknowledged our presence and took our order. When we asked for salsa and lemons the female employee did everything humanly possible to avoid eye contact in order to ignore us.
On 3/1/2022 around 8:30pm, I ordered Rubio’s for the first time on Grubhub, when I opened the bag of food and displayed it on the table, I noticed that a bite was taken out of a taco with teeth marks showing. This absolutely unsanitary, disgusting, and extremely unsafe. I know it wasn’t the grubhub driver because the bag was bagged neatly and it wasn’t messy, the food container that had the tacos was at the bottom of the bag and two burritos, salsas, Napkins, and utensils were stacked on top.When I called to complain to the night shift manager(Dory), she stated that she packed the bag herself and and she sealed it at the bag handles as the seal tape cannot be removed otherwise it would rip. She could not answer anything after that.Tip: Do not order food around closing time, it bothers employees at some restaurants.
This location often gets orders wrong with subpar food compared to other rubios. Went a few times but it keeps happening so I am just going to drive farther to another location because they are not fixing the issues. Maybe a bad cook idk?
Rubio's has gone down hill, I have been going there for over 10 years and I just ate my last meal there. I had an ancho citrus shrimp burrito and I requested extra chipotle sauce $10.99. I got a burrito with no Chipotle sauce and only 5 small shrimp. The last two times I went there the order was prepared incorrectly, missing an ingredient3 times is enough to terminate my business.
Felt like I needed to shower after being in here. Smelled weird, dirty floors, and tables so sticky you have to peel your arm off. Absolutely not, Rubios!
Rubios has yet to fail me. Great quality food, selection and a restaurant run well.
Rubio's always exceeds my expectations. It is such a delight to eat there. These days with the pandemic staffing levels we can expect a bit more of a wait, but it sure is worth it!
Good Service, Good Staff, but the inside of this restaurant should be cleansed aka Saged. Sorry to be so grafic