My wife just picked up a foot long cold cut combo for me. I opened it and as the pitcher shows the bread was dry and stale! Funny at this time Subway is running a promotion that states bread is always fresh. Just the opposite and this store is definitely not on track with the promotions offered! Bad customer product service! Go to this store on Elk Grove Blvd all the time never had this happen before! The person making the sandwich wasn’t paying attention or didn’t care!
Absolutely horrible experience! Very slow they guy that was helping was new. He was bottlenecking the whole line. He needs to be at the register if he's new or making sandwiches isn't for him! The lady Ashley I think was her name was yelling at him in front of customers which is very unprofessional as well.. she needs to take him to the side and not do that in front of customers! Also they way he made my sandwich was horrible!!! I can't even believe it. He needs proper training before he gets on the line.
Went there and s ordered my sandwich an employee named Austin helped me make my spicy italian perfect, he suggested putting oil on the veggies and it made them nice and tender, will be coming here much more often
went here with a couple of friends. some frustrated guy with a man bun gave us awful service.
Bad customer service, rude and not friendly at all. The counter and glass protecting the food was filthy and I had to run to the bathroom 3 times this morning with stomach cramps. Not pleased at all.
Just did not disappoint. The staff was super friendly and kind. And followed all the safety covid protocol. Wearing gloves and masks. They were very patient with me as I had many requests for my order, and I did not feel rushed in the middle of a lunch rush.
Good food great customer service
Went today to get a sandwich, I had been going to this location about 3-4 times a week over the last month, when it came time to pay the blue haired punk kid told me he wasn't willing to accept my cash in exchange for the sandwich. Said it was company policy even tho there was no sign or any other indication that bills over 20 were not accepted. In the several times I was in there before this was never an issue and the 2 people before me paid with cash so there should have been no reason why he couldn't make change for it. I made him throw away my sandwich and I will not be going back. They would rather waste product and lose a customer than just look in the drawer to see how much money he had in there.-out
Picked up three foot longs. One being free. They were great.
Always fresh and good prices