I would normally give a 1 star for such a bad experience but im adding another star for the politeness of the staff and the only thing good about my experience.This was by far the worst fried chicken place I've ever been to. The pieces were sooo small and there's probably more skin n fried batter than actual meat.The biscuits are so dull with no fluff. Its my belief someone who's never made biscuits at home could do better.There was one container of mash potatoes with a scoop of gravy that barely feeds 2 people (ordered an 8 pc meal). and I don't think you can consider what they serve as cole slaw..Everyone has their own opinion and this is just MY review and I usually will go back to a place a 2nd time to make sure my poor review is legit but I can't go back..its not worth it.Spend a little more and go see the colonel..its overpriced but at least you'll enjoy everything and get more for yer money
Kinda strange that they said the dinning room and counter was closed but they had not locked the doors yet. We went through the drive through as directed. Food was delicious but as always a little too salty. Too much salt is bad for a person.
zero stars horrible thugs serving spicy chicken when you ask for regular fried chicken. they need to pay the employees atleast $25 an hr because they cant even get simple basic instructions down. never coming to this ghetto popeyes again. yall are pathetic
If yelp allowed 0 stars I am sure this place would be below 1 star. They barely are now and it is obvious why if you ever try to get food here. Worse place for customer service. It's obvious the franchise cares less about customer service. I guess unless their sales start to decline then they may concern themselves with this horrible customer service reviews. I ordered food on the app. The app said food was ready. Pull to the drive thru only to be asked 5 times what my name was. I guess "Tim" is hard to understand. So she proceeds to tell me my food isn't even started as they just got the order. Remember I got a message that said the food was ready for pickup. Then I go to the window and the guy says. " yeah we don't control when the app says the food is ready" what?? He then says. Sometimes it's 20 to 30 minutes after the app says to pick up your order. I said they don't simply go off of how long it should take but he was so clueless. Then he finally walks my food out and repeats that " we can't control how long the order will take. Wow. Simply clueless is all I can say. Stay away. You have been warned. Talking with these employees here, you will loose brain cells they are so clueless.
I have never had an issue here, besides waiting awhile (there is a wait if you get a Family Meal). Food has always been as expected, no mess-ups there, and everyone is friendly. It is nice to have a fast food that is consistently reliable
We've been there about 8 times in the past 6 months. Everytime they get our order wrong. Spicy chicken instead of mild, ask for a plain sandwich it has gobs of mayo and pickles, fries always cold, ask for cookies they don't make it into the bag, etc....This has happened in the drive thru and inside dining. Not going back.
I was very upset the last time I purchased in this store . I bought their Tuesday special $2.99 and ordered 8 of them $2.99 special (total pieces 16 of leg and thighs). I saw the guy that fixed my order and saw him picked all the smallest part of legs and thighs and put it in my box. When I went home and checked all the pieces and hoping that I didn’t get all smallest part of leg and thighs but I was disappointed they’re all small pieces of thighs and legs. I think if I would compare the size to wings the wings might be bigger than the pieces I received. I will stop going in this store again. They just robbed me. SMH.
Wow they make you wait off on the side for the drive-through if something's not ready because they are ""timed they want their numbers to look good but they make you wait here for 10 minutes. My order should have been done within a minute and a 1/2 and a 1/2 and they did not start cooking until after I left the drive-through. This place sucks.
Good was good, service was okay. They did forget part of my order, but fixed it fast and friendly..Price: so a 2piece chicken combo is over $10 for 1 side, 2 pieces of chicken, and a drink. A bit pricey in my book but that's just me .I ordered the spicy chicken, however it was not spicy at all.
I love the chicken sandwiches. I stop by the elk grove location at least once a week to grab a sandwich. Today my sandwich was covered in so much mayo I couldnt believe it. I have to assume the person who made it was very angry. It was like they dipped the chicken in a vat of mayo and tossed it on the sandwich. It was inedible. I suppose this could have been a mistake or someone moving to fast. But there was so much mayo I have to take it as a slap in the face. It was crazy. Time for a long popeyes break I guess