Seems like a modern looking McDonald’s but inside it seems a little run down with tables and chairs scattered and dirty. Drink area is uninstalled. No one ever seems to be at the front cash register. Self ordering kiosk are broken or malfunctioning as well. Supplies are low too and out of stock because you get only one napkin. It also seems like they have problems with school kids hanging out or fighting because they’re signs everywhere that your time there is limited. The bathrooms are bare to prevent vandalism. No tissue and hand dryer is broken. It doesn’t seem like anyone is cleaning for covid. Before there was always someone designated for the dining area but it seems everyone is hiding the back. The staff seems stressed, unhappy and overworked.
Visit the restaurant on 2/19/2022, the service was horrible. The girl that had taken my order talked fast and got it wrong. She hurried me up to the first window and I couldn’t review my order. The fries were cold and stale. I asked for the night shift supervisor he came to the window and was rude. He had no customer service skills, rolled his eyes and didn’t offer any apologies. The food was horrible. Worst experience I have ever had with McDonald’s.
This is my favorite McDonald's in the whole wide world but the staff here is super super friendly
As a food delivery driver this location is by far the WORSE for picking up food for hungry diners. First, the food is never ready when we arrive. Second, there is hardly anyone at the pick up counter to greet you or even acknowledge you are there for pick up. The staff is only focused on drive thru customers. Lastly, the wait time is well over 20 minutes for FAST FOOD. I really want to tell my customers it will be quicker picking it up yourself. However, I enjoy what I do. I wish this location could be like the Elk Grove Blvd and Laguna locations, they understand the assignment. They work together to serve ALL customers/drivers. We are drivers delivery your food product to your customers which results in more profits for your store. We get $7 bucks per delivery for a 20m wait and upset diners that their food was late. Well its out of the drivers control this location does not CARE!!
watched several orders get remade repeatedly. my son's order, chicken sandwich and fries, took way too long
Good foods and great customer service. The restaurant is nice, modern, and clean
Curbside took 20 minutes and then had to go in to ask for my order. They added a tomato on the mcchicken when the request was no lettuce, add cheese ??♀
Did not like the food ?. The fries were old . The only good thing was the ice cream ? ?.
Great quick friendly service & food was it. Thank you!
The place is very clean & almost immediately received service.. maybe because the dining room was empty. I showed up there about 7:30 to 8 pm. I ordered the double quarter combo with an extra large fry. I had to beg the cashier for singles back & offered a $10 bill for more singles while the register was open. It was like pulling teeth. I can see if I didn't order anything that you would be hesitant to even make an exchange or as if I come into your establishment wanting to use the restroom & not purchase anything. I purchased $20 worth of food & get a hard time for a reasonable request? As if the place wasn't busy ALREADY... the cashier proceeded to take back the initial offer because there appeared to be not enough singles. There were about half a dozen cars in the drive thru line before I walked into the store & another dozen that left the drive thru just before I got to the parking lot. I mean this particular McDonalds was really, really busy! So I knew that there was going to be a wait... Especially going into the dining room. I get my food & it was correct & everything is good until I get home to eat! Half of both my large fries are empty! I ordered 2 ✌️LARGE FRIES & got maybe a while large fry at best! ? Ok... They were nice, golden brown & hot(only like MCDONALD'S ? could be) then the 20 car pile up with that scratch in the record to boot! I go to eat a fry at a time & they are stale & hard as if they were dropped back into the oil for the second time or they thawed being left out of the freezer & put back in after thawing too long. ????The oil wasn't old but it wasn't fresh either maybe they mixed 2 different types of oil that were used but not too used! ? Now, I gave them ANOTHER CHANCE because my roommate went the day before around NOON but before 3pm & he got the same results... His words were "I'm not impressed!" DON'T FALL FOR THIS PLACE AT THIS LOCATION! IT'S TRASH! They are only giving HALF the food that you paid for & ordered! Buyer ⚠️ BEWARE ⚠️