The customer service here is awesome even though I don't like McDonald's I get five stars because of the workers
It's a nice place to eat lunch breakfast and dinner and it do delivery there and they got a good deals on their food and then menu
Asked for Kethchup for my fries. No big deal right.. well was handed a handul of ketchup but something was spilled all over the packets making them all extremely sticky and nasty. Not the biggest deal but I didn't eat any of it due to the fact that I would have needed to clean each ketchup packet to make sure I didn't eat any of whatever was all over my packets. Just dirty...
They berated my grandmother this evening for "ordering slow", charged her for fries we didn't order, and got snippy with her for ordering meals. We wanted 3 simple items and had to alert for my pickle allergy, instead we got a short dark haired girl with 12 pounds of attitude and absolutely 0 respect for basic human kindness. She talked to my grandmother like she was an inconvenience, interrupted her mid order after every item to ask "small, medium, or large" like they were helping a small child not a grown woman.
Carlos was a courteous and caring employee I had an issue with my McDonald's app coupon not working he took the time to listen to my needs thank you . For the manager not sure on her correct pronunciation of her name Giselle/Janelle but was very careless about her job had the employee deal with the situation that she was supposed to handle had the employee play middle man she was not trying to help me or even deal with my issue . These employees do not get paid enough to deal with management issues from the customers if they wanted to get the pay as a manager they would have applied for one the manager working that night was just unprofessional employees or customer should not have to deal with a manager like that one. Not sure if she was from another location or just a new manager I've been coming to this McDonald's since they open never once have had a problem, one bad manager can cost loyal customers from ever coming back .
Visit the restaurant on 2/19/2022, the service was horrible. The girl that had taken my order talked fast and got it wrong. She hurried me up to the first window and I couldn’t review my order. The fries were cold and stale. I asked for the night shift supervisor he came to the window and was rude. He had no customer service skills, rolled his eyes and didn’t offer any apologies. The food was horrible. Worst experience I have ever had with McDonald’s.
For the 1st time, the fries don't taste like McDonald's brand fries. Hot but bland taste. Didn't have the taste, texture, or ever dimension of usual brand of fries. Shoestring size cut. Very disappointed. Staff were great.
I was charged $3 more for just a small coffee? $2 more at the first window and then $1 more by the Filipina girl that looks like a boy. Never going there again.
Quick lunch. Had the big Mac meal for 5.00 bucks.. using my rewards... not bad...
Food was fresh but paying $8 for a meal to have this small of a sandwich is pretty crazy ??