today tuesday april 5 at 8:30 visit this place it is super poorly organized they overcharged us they did not give us a receipt bad attitude from finite to mind they lost a client
We loved the great price for high end ice cream
Overpriced 3 scoops of ice cream for $13 very expensive 1st and last time I will be going to this ice cream shop also service is very slow if you like to over pay for ice cream and like to wait about 30 minutes for them to make it this is the place for you this is Eastvale not downtown LA lower your prices and you might get more business
We came here on a Sunday afternoon. We didn't realize that a guy named Mario brought 84 kids here and ordered them all ice cream. It was madness. However, the kids behind the counter didn't quit. They worked their butts off and got all of us our orders. Great job, crew. We appreciate your efforts.
Complete disappointment.Stopped in to try out the place since I had never had it before. What a mistake. My family and I were waiting for over 30 mins. Three people who ordered after us received their orders before us, and when I raised the issue with the dismissive staff their reply was... "Oh... really?"Overpriced trash ice cream and terrible service. Never again.
Went there at 8pm because it opens at 5pm, Pretty late if you ask me. When we got there it was kinda dark but nobody inside like we waited all day for nothing, my sister went in and nobody answered and it was opened like why? I don't recommend if you gonna keep it closed.
I would not recommend. The idea is cool, but the result is nothing extraordinary. Especially considering what you pay for it. We waited forever because of the whole process and the people behind us were getting their orders first. I've had plenty of better ice cream elsewhere! With faster service, cheaper prices, and bigger servings.
Excellent customer service!! The ice cream was great. A reasonable wait. I enjoyed reading the big board in the front about how their ice cream is made!! Thanks for the great experience!!
My husband and I went here cause they had vegan options. We mentioned it was our first time here and we wanted to try a vegan version. The guy who took our order was friendly but he was being trained by a girl employee, we asked her about suggestions and what vegan flavors they had. She said since the "base was vegan they could do ALL the flavors vegan". When I asked her about vegan toppings she was rude and impatient with us and said she didn't know she wasn't vegan and I should just read the menu. I ignored the attitude and we picked a coconut base with a cheesecake flavor. Honestly it was the most plain vanilla ice cream I've ever had and after two bites I noticed there were actual cheesecake bites in the ice cream. My husband and I just threw it away. If you're going to work in a place that advertises vegan options as an employee it should go without saying they should be informed on what they're selling. Never going back, would not and will not recommend.
My first experience with this place. I enjoyed watching them make the ice cream more than I liked the ice cream itself.