I went to my friends baby shower and the cake was delicious. It was the carrot cake that ?
So I had placed an order for my boyfriend’s birthday & as much as I was trying to like them because they were super sweet & helpful… they give me a completely different cake & then when I got the cake, the strawberries on top of the cake were like melted off making the cake look unpresentable, lowkey felt bad & embarrassed lol & then they couldn’t find my house & idk it didn’t seem like the driver really tried to find my house when I had given them my address… it was just a mess but once again they were responsive & helpful but just got the wrong order/cake LMAO I’ve seen other reviews about this so I SHOULD HAVE LISTENED ??
So my cake was gorgeous. It was exactly what i asked for. It was just perfect. I even messaged to thank them and let them know just how beautiful it was, but We hadn’t cut and ate any yet. My daughter didn’t want to share that cake because she had another she shared at the party. We got home late so next day we cut the cake passed it out amongst family and not one of us wanted another bite. The cake was hard and some parts rubbery. So disappointed! Things are getting very expensive and with that everyone is looking for quality. I didn't want to be the bad guy but neither of us thought the cake was any good. We took image off and tossed it in the trash.Tip: Although we want a gorgeous cake to show off, We equally want a good cake. Please focus on making the cake taste better. The cake was too expensive to get tossed into the garbage but it did look good on the table so is why i gave it 3 stars. Otherwise i would have given 1. So disappointed in the taste. Very disappointed
The cake I requested from an image I found online came out very identical as requested. I recommend Marissas Cake shop
Marissa cakesAre awesome, They customized a beautiful cake for my daughters birthday,Now beautiful cakes are that,beautiful. I thought we were going to take pictures because it was so beautifulBut that cake was delicious and our guest at the party loved the look as well as the taste,They wanted to know who made the cake, I said marissas cakesAll my cakes will be ordered from Marissa cakes ,They care about the customer and work hard to make sure we are happy with our cakesI just ordered another cake and I can’t wait for him to see it.The prices are affordable and worth every dimeThank you so much for having a great place I can order and not worry about things being done rightI order with ease
2 stars because at least I got the credit they promised me. Had placed an order in April for a cake but canceled due to a death, no cash refunds only store credit. Now I had to find something to use it for. Had a baby shower in October finally got the chance to use it. Just wanted to use all of it on cupcakes, got 40 cupcakes for $135. whatever, fine. Half chocolate, half vanilla. Sent them a picture of the theme, was hoping they would work their creative magic with the colors. They asked me if I wanted to put an edible picture of the theme on the cupcakes I said sure why not. Was expecting a cupcake style cupcake with frosting on top like normal. LOL nope! Went to pick up the order, they were trying to give me the cupcakes dry no frosting only the edible design placed on top. I couldn’t believe the lack of creativity, I had to ask them to put frosting on the cupcakes. They sent them back with all white frosting instead of the colors of the theme on the picture I sent them. Didn’t have time to deal with it. I couldn’t believe it lol needless to say I was disappointed with the order but slightly blame myself for not being more specific. Oh well. Thanks for letting me use the $135 I paid you even though I felt pressured to use it ASAP. Also the edible picture didn’t taste very good.In response to the owners comments:Firstly I’d like to clarify that the death that I am referring to was not last year it was April of this year 2021. I have the receipt and the text messages. And secondly as I mentioned I said it was partly my blame for not being more specific, however you as a professional should communicate more and pull information so that you can offer the best service that you can in my opinion. If you knew the butter cream was better then you should have offered that option to me. Instead of taking things personal and getting offended over peoples experiences with your business maybe you should take them into consideration and do better so that you’re business is getting better and higher reviews. Thank you for your services. Good luck on your future endeavors.
Excellent service, the cake was absolutely delicious and just the way I ordered it
Cake was bomb.com I would highly recommend anyone to go and get your cakes from here. Especially if you want something customized.
THE CAKE WAS HORRIBLE!! IT WAS SOOODRY. THE WORST TASTING BIRTHDAY CAKE I HAVE EVER HAD. IF I COULD I WOULD RATE THEM A WHOLE BUNCH OF ZERO'S.I WENT ALL OUT FOR MY SISTER 79TH BIRTHDAY PARTY BUT THE CAKE WAS REALLY AWFUL.I WOULDN'T RECOMMEND NO ONE TO GO TO THIS DISGUISTING TASTING BAKERY AT ALL.THEIR COMMUNICATIONS WAS BAD TOO. I SPENT $280 TO GET EMBARRESSED WHEN WE TASTED THAT TERRIBLE CAKE.THE MANAGER/OWNER IM NOT SURE WHO HE WAS BUT HE IGNORED MY CONCERNS ABOUT THE CAKE THAT WAS SUPPOSE TO BE LEMON BUT WAS NOT.I WILL NOT NEVER EVER DO BUSINESS WITH THESE PEOPLE EVER AGAIN.
I placed an ordered a month a head of time. Recommend by family and friends, the reason for the 3 stars is because the way they communicate is horrible, they need to be more organized and write down notes on each cake. Cakes tasted good, maybe be a bit more friendly as these hard times a lot of businesses have closed and Marissa’s Cake should appreciate and value each customer. (I had requested Feliz Cumpleaños Jakey” per my order I guess they didn’t care much to check. (No need to reply)