Ice cream is great , best ever. But the low rating is based off of their customer service. They mess up orders, don't pay attention to instructions. They will forget to do some of your ice creams and move on to other customers who ordered after you. It's not rocket science.
First time at Creamistry. Our ice cream creations were delicious!
I gave it 5 stars because I think its the best ice cream i tasted. It kinda far from my residence. Pints are expensive but I’m willing to pay. With that in mind, i expect to get what i paid for. They gave me the wrong pint, which they made while i waited. I asked for matcha, i got it, and chocolate with banana. They gave me vanilla. Be sure you get the right one.
I don’t know what happened this day but everything was a mess, the establishment was dirty. Employees were not wearing masks even though there was a sign stating upon entering wear one. Management needs to work on weekends.
Haven’t had ice cream this creamy ever. Top notch and I’ve had ice cream in quite a few places! 10/10. A bit pricey but expected..
Friendly service and of course the ice cream was great. I usually try the Matcha but I felt like experimenting so I got the Strawberry Bond and it was tasty.
This is my favorite place to go for ice cream and milkshakes. Yes, they are pricey but it’s worth it. I’m giving it 4 stars because I went in tonight and I wasn’t too happy. I understand that some employees might be new but my portions today were off. I asked for two regular ice creams, both were prepared by different employees, one was so full I couldn’t get the lid on, and the second was half full and didn’t have the toppings I asked for. Will I be coming back? Of course. We all make mistakes, and I don’t blame them, they’re learning. Also, the older gentleman that works there is always so kind and you can tell he really cares about his customers.
Coconut milk is extremely sweet...
Served 1st person in my party of 3. Served guy behind me. Served 2nd person in my party. Served party of 4 before the 3rd person in my party got their order. You don't split up a group. Poor customer service. Don't go here.
Awful customer service. Don’t recommend.