Employees were more interested in giving free drinks to their friends than attending to paying customers.
Lovely little place, they have great boba
I ordered the specialty drink of Panda Milk Tea and it cost $6.10 (with tax). The pros of T4: a variety of options, especially when it comes to customizing the drinks. I was pleasantly surprised that opting for less ice did not cost extra. Nice interior decorations and choice of indoor or outdoor seating.Now, the cons: unfortunately, when preparing my drink, staff seemed to place the cup with too much force into the machine that attaches the lid. As a result, the tea splashed out and the machine stopped working. I watched staff pick plastic bits off from around the rim of the cup while the exterior of this offending cup was covered with sticky tea. I assumed that the drink might be remade at this point or transferred to a different cup but, instead, staff scooped ice into the same cup to make up for the tea spilled and announced the order was ready. As can be seen in my photo (without the straw), some tea still dripped down the sides of the cup. I see this as an unfortunate accident and I, in no way, consider the staff as being at fault for the machine malfunction.However, I was a bit taken back by their reaction when I asked what I think is a fair question of whether my drink was the one that was dropped. Though they did ask whether I wanted the drink to be remade, they were rather defensive and said that it didn't really "drop," pointedly asking me if there was an issue. I understand this was a difficult situation with the machine breaking down but I would rather not be put in a position where I am treated as unreasonable for asking about what I noticed. I'm afraid my experience was rather soured by this incident and I will go to a different place for bubble tea, especially considering the high price here for a merely mediocre drink.
I came here three times both 1 hour earlier before they closed. Neither time that have egg puff to be sold. Why the staffs here close the machine so early? Every time I was here they were cleaning the counter and told me things I want to buy can not be made. It seems like they don’t want any business and so rush getting off work. If you don’t have it, then don’t put it on menu. If you are closing the kitchen so early, then don’t put the store hour so late.
I got the passion fruit smoothie from here last night and it was amazing! there was a bit of a wait though, considering some people who ordered first got their drinks earlier, but the smoothie was definitely good enough to make up for it
Basil Popcorn Chicken and Potstickers that i ordered today was so bad !!! Popcorn chicken didnot taste good and not fresh at all .It was so dry ! Also potstickers was all burned and was really bad !!! They always had good food but since few months its been terrible !!!
The royal milk tea with boba I got last night was definitely a disaster. The boba was hard and couldn’t taste any tea. I would rather spend $6.25 on other bottle drinks.
I recommend the Matcha with Fresh Milk, the Ballet chocolate milk or the Vietnamese coffee with sea salt cream!Decent prices and kind workers
Could not agree less to the most recent reviews. Staff has been very rude & talking behind customers. They refused to let me in without mask (June 26th,2021) but then when I came back, saw a guy waiting for his order inside without a mask. Order messed up way too many times there is not even a point of modifying it. They seriously need to train their staff well if they want customers to stay. Had no issues with any of my orders before.
They sure have staff lacking politeness and kindness. Hate to not support local but man, I hate rude people.