OOPS They did it again!!!Great cakes.Thank you.I have no words to describe the cake I ordered for my daughter's birthday and they delivered exactly how I want it.
This location still doesn't have tables. I have 2 preschoolers so my options are take ice cream home so it's melted, let them eat ice cream cones in the car so it's a huge mess, or eat on the sidewalk in the parking lot... which is unfortunately what we did 3 times in a row. I will be not be going back. There's a Baskin Robin's 1 city over that has tables and they have a larger selection.
It’s 05/27/2021 6:20 pm whoever is working right now and made my cookies and cream cone quit you’re job please
It's hard to be in a bad mood in an ice cream shop to begin with , but the Baskin-Robbins in Dana Point always brightens my day. Fun warm staff, personalized service, smoothly run and incredibly fast, especially given the hospitality they give you.
I need to write this review as this was my second visit at this Baskin Robbins and I must say the customer service is awful. My first visit here seemed as the employees dreaded working there and their customer service was awful. Today I walked in and it was as if I was a ghost. The two employees that were working did not greet me at all and I had to walk up to the front counter to say hello to them. I barley received a hello, a very quiet hello. They both did not want to be there and it was very clear as more people came in and they did not greet a single person. They were both laughing at each other behind the counter but were very rude to all of us customers. Please close this Baskin Robins down and put in a better ice cream spot or just hire people who actually want to be there. What a horrible ice cream experience!
This place was so clean and the staff is always super friendly and they make my ice was too my liking. My favorite BR in town ? Also special thanks to Viry for making the cutest unicorn creation unicorn ?
Just thinking about this place makes my mouth water! Their variety of flavors alone makes it worth it. The service is quick and friendly. My friends and I drove almost 2 hours just for the basil ice cream for her birthday.
Visited on Sat I believe. Looking forward to returning with my relatives. This place has good reviews for a reason.
I order a monster themed Halloween ice cream cake for my family this week. I’ve never ordered a cake from Baskin Robbins before and I couldn’t be happier with cake!! It was delicious and the online ordering was EASY. Thank you Baskin Robbins! We’ll be back!!
This location is under new management! I went there today to pick up a cake that I ordered over the phone and was very pleased with the service and the cake. Even though I live 15 minutes away from this location and there are 2 other locations closer to me (San Clemente and SJC), those locations were not answering their phone. This Dana Point location did answer the phone, so they got my business. The store is clean and the staff is friendly. They were all wearing face masks, which I appreciated. I highly recommend this location and I will be back.