To go line here is abismal. I used to work in busy food trucks in austin. This place has just simply poor performance from many of the younger employees. Always late on to go order promises, it takes them forever to accomplish anything back there. I counted 6-7 orders go through the main line, properly made and looking good. All 3 items in my order were either small for having double portions, or were over poured on stuff like salsa, while there was just very little rice on the item. To go line needs to get its act together. It doesn’t take 15 seconds to get a scoop of guac from your spoon, onto a bowl! Yeesh
Chipotle is the best. Loved the burrito. Friendly staff. Always willing to go the extra mile to make the customer happy.
It's Chipotle so the food is good, but I still firmly believe it is overrated. The steak I got in my food was also terrible and extremely chewy(not all the pieces of meat but enough to make its not taste good).
Delicious and healthy food, speedy and friendly staff, generous portion, easy parking, and no crowd! This location opened a bit later than the one on Mathilda and El Camino pre-IPO, and the taste here has been our standard unlike those at other locations could become too salty, too spicy, steak too raw, or tortilla too soggy. Kids grew up with this location! Now 2022, the taste hasn't changed since.
Portion sizes are wayyyyyy off. I had to ask 3xs for extra rice. The first amount was if you used your hand and cupped it. Like it hardly covered the base of the bowl if at all. The 2nd amount is what I should have got with a normal amount portioned and the 3rd is what I should have got when I say extra. I have never had to ask so many times. Even with asking 3xs my bowel was still hardly full. But it wasn’t worth asking a 4th time at that point I wanted to leave. Gladly won’t be back. There’s one much closer anyway.
Agree with other reviewer: SUPER SUPER RUDE STAFF!…any why the world would you make ordering a quesadilla be available only online?!?!!!They drench my order with salsa and everything is so salty. The chips are especially drowned in salt. Been to many Chipotle locations and this by far is the worst place I’ve been to. There are so many good places around the area, why put yourself through an early heart attack and stress yourself with rude people. Goodbye Chipotle, it wasn’t nice knowing you.
This particular store seems to often run out of items. No Barbacoa today. No cilantro rice. So many people buys bowls that the workers are out of practice wrapping burritos. Ugh...
SUPER RUDE STAFF …. I forgot to order medium salsa on my burrito bowl for pickup order. Counter staff would not give it to me…I said that I do this all the time in LA. Guy from inside the kitchen came and told me I should go back to LA
Soooo.... I came here while on travel for a work purpose. Didn't expect much. I ordered tacos. I was quite surprised that they were actually tasty. Shells for the crispy tacos are actually quite crispy. If I ever have to eat at a Chipotle again, I'd probably get the tacos again over the burrito bowl.
Vegetarians beware, check your food before eating. Ordered sofrita bowl and got what we bargained for, chicken mixed with sofrita.When I brought it back, the manager didn't offer any apologies, tough luck attitude.Most of the time they will forget ingredients. Good luck with your next order!!