Domino's Pizza

4238 Sepulveda Blvd, Culver City - 90230
143 reviews
Pizza Chicken Wings
(310) 839-0999

Worst customer service I've ever had Domino's . They have messed my order up and when I call they their very disrespectful

Only dominoes that delivers to me. They always make delivered before it even closs tp your house. Really annoying. Will be 15-25 min after its marked delivery complete that you pizza will show up. They always seem to deliver my pizza last when they are busy cuz im close to their store. Recieved pizza barely warm and practically cold a few times.

Friendly staff, great food and good customer service. If it's busy they will take a little longer which is understandable but overall very good.

Horrible experienceThe worst customer service everI’ve never had such a bad experience with dominoes in my lifeGave us wrong order and then had an attitude over the phoneOrdered again to try and get our original order only for them to just not deliver it at all….

The manager Jose Castran was terrible!! He was beyond unprofessional, argumentative, and rude. My family and I have been going to this location for years but, after this experience, we are seriously considering a new location or Pizza Hut. The fact that someone so unprofessional and inept is the manager is concerning when you consider the level of customer service this location can provide.The manager was unapologetic and accusatory when he and his employees made the mistake instead of apologizing, trying to offer a solution and ensuring that the customer is happy or at least mollified.This experience was very disappointing. Especially on the hills of a mistake that occurred the previous time we ordered here.

Ordered on the app. Took them almost 30 mins to put it in the oven, then when it's finally out for delivery it said it'd take 10 mins. I thought "cool." then As I'm waiting to get a call to go outside and get it, the app says it was delivered. I call them and tell them what happened, but the guy is blaming it on the rain. I ask how long it could take and he said he doesn't know... I was a driver for Pizza Hut before and all we needed was the drivers name and give an estimate. That's all I wanted, but he kept saying "I'm sorry for the inconvenience sir." I get that, but slow down on your words and annunciate. It's been an hour since I ordered and still haven't received my food.

Just called, had me on hold for ten minutes and then clicked on me? Great. Only ever hit this place up when Papa Johns is closed. Even then, they disappoint.

I came here at 11:30pm and guy who was inside already locked the doors. Seriously!? If u dont want to deal with customers than dont work in food business ! Thnx for ruining our nights! NOT COMING BACK AGAIN Xxxxx

Wrong pizzas, pizzas being driven for 2 hours to Timbuktu before they arrive, no one to answer the phone, cold pizzas, pizzas that are reported delivered on the website but still on a trip with the driver…. Completely incompetent at this branch. STAY AWAY!

The pizza was made incorrectly and a new one had to be made. Mistakes happen, no big deal it's okay. I told the employee I will patiently stand out front of the store and wait for the replacement pizza. When the replacement pizza was done nobody came out or even called me and I ended up waiting longer for the replacement pizza than for the initial one that they messed up. It's a tiny store and a tiny parking lot and I was the only one in the parking lot and instead of just doing the right thing and taking care of the customer they made it worse with terrible customer service. It's cheap and quick pizza, but I won't be coming back to this location ever again. Thank you for having me pay to waste my time.