I absolutely love coming here! Anytime I'm in the area I always get ice cream at Cold Stone and enjoy it while sitting on the Culver Steps. Like medicine for the soul...
Why does this place have such a low review... that is ridiculous! The service was nothing short of spectacular. In fact the moment I stopped in, I felt like I was literally a celebrity. Each order is carefully to our exact specifications. They aervings extremely generous. Imagine an on overflowing ice cream mountain in each pint or container. Why do they even have lids, it practically is useless after the ice cream bulges out in quantit., in a good way of course ?. Thank you coldstone, you may be cold but you absolutely warm my heart. Ironic isn't it?
Overpriced and poor customer service. Got half our money back. Culver city tax is murder in the 1st degree.... I feel violated eating this cookie dough right now.
Overpriced and poor customer service. Got half our money back. Culver city tax is murder in the 1st degree.... I feel violated eating this cookie dough right now.
Its been a while since I've had anything from outside due to covid, so I decided to stop by and treat myself.. when I walked in, I didn't know what I wanted, so I browsed a bit and finally made a decision. I wanted a chocolate shake with banana in it, so I had asked if they have bananas and if they would be able to make that happen, so they said sure. One of the employees had brought out bananas for the shake, but when It was being made.. they didn't use the bananas, I know because I watched them prepare it. I just didn't understand.. if I had asked you if you had bananas.. why you wouldn't use them? The answer was: oh, its optional. Optional to whom? And why when I asked specifically for a banana in my shake (not banana ice cream) you still made it the way they wanted.. not the way I had asked. So I don't think its fair to pay 10$+ for a shake when it won't even be made the way you had specifically questioned before it was made. Employees need to pay attention better to customers needs and maybe, this location will thrive again.
I should have paid more attention to how she mixed my ice cream. I got the cookie dough one and I had massive chunks of cookie dough in only part of my ice cream. It definitely needed to be mixed more! Also, it was melted. It wasn't worth the $22 for two love it sized ice creams.
I should have paid more attention to how she mixed my ice cream. I got the cookie dough one and I had massive chunks of cookie dough in only part of my ice cream. It definitely needed to be mixed more! Also, it was melted. It wasn't worth the $22 for two love it sized ice creams.
Its pretty same flavor every site you visit
Very expensive and not that covid safe.
With two pals, I went to see the town. I was looking for a decent ice cream shop and was recommended to this one after asking few locals.