Prior to COVID, That Boba Place in Costa Mesa Harbor & Adams was always our go-to for Boba. The service now in my last visit was awful! I was EXTREMELY DISAPPOINTED!I absolutely understand that businesses are short staffed and that we are going through a pandemic… However, there’s always the option to be kind.The two employees there on Friday right around the time they opened (2:45ish) allowed me and my child to walk though the door, wait in line a good 5 minutes, then pointed out that we needed masks when it was our turn to order the drinks.I was totally distracted after a busy day and had no mask with me…I asked if they had a mask, but they RUDELY SAID NO AND THAT THEY COULDN’T TAKE OUR ORDER. After waiting there the whole 5/6 minutes in line…(If your business requires masks, maybe having some to offer to customers would be a great idea, which is what most customer-service oriented businesses are doing)Now, I TOTALLY UNDERSTAND! I really do. I was NOT trying to be “the difficult “ customer there…I was just frustrated at the rudeness of the employees…She told me I can “order online” and pick it up… (which would still require me to go get it inside) … but… ok.I had already promised my child a boba, so I went outside, followed their instructions, ordered online, paid my 3 drinks… it said 15 minutes; we waited… 15 minutes… then 20 minutes… I send my kid inside to ask if the drinks were ready, they still asked him “what name is the order under” he tells them, shows them my phone with confirmation text … they initially were giving him the wrong order with 2 drinks, he tells them that our order had 3 drinks; they correct it and give it to him; taking a total of about 28 minutes for the 3 drinks and realizing in the car that there was NO BOBA in them! So frustrating!More so, disappointing!
i will never forget how your employee izzy saved my pet rock from drowning it was so touchingand the boba was great too 10/10 would recommend
Great food. Affordable price. Friendly staff. Must try!! ?
All the bobas that I buy here are the best!!!! Haven't had no issues or problems with any... best Boba place!!!!
The drinks were really good, and I enjoyed all the food I tried. There was nothing I didn't like
Amazing boba place. They also have coffee and food and teas. I come here often and the staff is always nice
I really love their popcorn chicken appetizer
Don’t know about other options. I always drink the Thai tea. It is addictive and the fries are so crispy! Love this place.
I had the snow bubble with the boba, grass jelly and pudding and it's very delicious. this is now my "go to" place. Their appetizers are also quite yummy and not so expensive.
Awesome drink options and great munchies chix fried rice salads all kinds of boba and jellys