Order Wok Fired shrimp for lunch. Got a single shrimp and veggies lol. Potions are small. Service is terrible. Always check your order before you leave. Definitely not worth it. Even with a few previous orders I’ve had minor issues. They will not answer phone calls to resolve issues, the customer service phone line is down and by chance if you do get through to the store phone, the manager on duty is conveniently not available. “Call back in 30 minutes and then we’ll ignore your phone call.” Bad service, bad portions, bad customer service. All around terrible 0/5 stars.
My boyfriend was just trying to get Panda Express since it says that they close at 10. He came at 9:35 and they told him that they decided to close earlier today and can’t do anything for him. Horrible customer service. That happened at the Panda Express in Costa Mesa. Have never seen before that businesses can just randomly decide to close 30 mins earlier from their working hours.
Options were drastically reduced by pandemics time and no signs to go back to previous variety, such a pity. Food in general is good.
bigger white girl that works there was very rude and kept giving me her little stink eye…I was being nice as possible and she was still with her little attitude wish i got her name not sure what I did believe she had glasses
I'm a regular coustomer I only go because my sons like it. Last night one or two people were behind me Wendy was so unpolite i was nearly telling her my 3rd item choice when she was rushing me to my next plate rolling her eyes. I also asked will thier be more chow mein and with attitude she said "No this is it". Then I get to the cashier I saw new chow mein was placed. Yet Theresa is always rude I have complained yet she continues to talk to coustomers with attitude roll her eyes at them and gets bothered if you ask something added on to your order before check out. The ladies would benefit from coustomer service training and work reviews.
Heads up... dining room was closed when I visited today. So disappointing. Plenty of staff though. Line moved quick and food was good. They also had Sweet Tea only, no regular brewed tea. ?
It’s one thing to wait, it’s another to have a line wrapped around the inside of the building due to how slow it is. It’s very disorganized and the queuing of the customers needs to be shored up.
Really small portions! Expensive! Over priced! The employees are rude! No thanks!
As my experience in Panda Express, Panda has been a bit tricky. We are paying more than 20 bucks for just 2 plates of food. The portions are just a wow the portions are a little bit for a plate we order double orange chicken but instead they out about 7 orange chicken peice. Instead Panda should make the price low for these types of portions that keep ruining my experience. P.S. it's been about more than 7 months with this trouble with a whole ton of locations.
I am usually a regular at this location for many years. However the past few visits have been just horrid. They are so skimpy on portions its pathetic. Upon tasting my food the chow mien was so old I can taste the bottom of the pan (smokey & burnt). The orange chicken is old, tasteless, and crunchy no actual chicken. I basically threw that entrée in the trash not worth eating. This is the 2nd time in a week this has happened same exact order same exact results. Corporate really needs check this storefront and hold management accountable. My friends & family will not be giving any business to this location after today.