I do not like leaving bad reviews the vast majority of my (numerous) reviews are 5 stars. However, at this location I apparently do not deserve to go sauce that other to go orders are entitled to. When I asked for to go sauce (pictured) for my to go order I was told to get my own sauce . Like it's not a big deal to me. It's just rude, I was on my lunch break and in a hurry. Waiting in line to get sauce I should have been handed was not appreciated. It leaves me with so many questions: namely, Was I discriminated against? Why is this sauce here if I can not have it? Is this for special customers? Am I not good enough for your to go sauce for my to go order? Is this a simple training issue? Whatever it is, I really wish the service and the immediate surroundings of this restaurant weren't so bad.
I placed an order online on 3/9 at 12:50p for pick-up at 1:15p. Got to this location at 1:20p and they had not receive the order and I never got an email. Fine, I’ll just order and pay for a new meal. Get home at 1:35p and begin to eat, scanning through emails and I see the order went through at 1:30p. I call the location and speak with the assistant manager. He asked if I still wanted the order? Um, no! So he states he would cancel and refund the original order., should take about 48hours. That never happened so I had to dispute with my bank. I gave them time to do the right thing, and instead, they prefer to rip me off.Stay away! Shady business practices
Omg the food was extra thick if you catch my drift ???
All the food is great. We love the dumplings!
The service here has become terrible in the last 6 months. The woman that runs the register and answers the phone is totally rude. The last 6 times we have had ordered online by phone and in person it has been the same. Plus our orders have been wrong all 6 times. We really enjoy this restaurant, it's one of the few places my family can agree on but I'm really over the rude behavior.
This was absolutely amazing! I got the plant based rice and veggie bowl! This was very very nice
One my favorite areas to go to they make to food amazing every one is friendly and nice very clean area
Let me start by saying " I love Waba" the staff can be a bit more friendly and smile more. I understand everyone is frustrated and have alot going on but a smile goes a long way. I also got my order wrong and I just called to let them know, the assistant manager right away assumed I wanted a full refund. I said " no I dont expect a full refund I just want you to train the new guy a little bit better." The manager was supposed to contact me but never did.
Love the food and good service ?
Clean & friendly place. Good food with decent price. Great veggies! ?