I live down the street and always call for pick up orders. The staff is great and doing their job and getting paid minimum wage for it. As I read the comments below, it seems that people complain just to get something free. This is waba! Not Ruth’s Chris. The food is consistent and delicious. It’s still covid times where supply issues are relevant and now that prices have increased yet again, I’m sure there will be issues with ice tea machines, plumbing, etc. and it will take time to fix. I don’t understand why people seem to be ungrateful and expect top tier excellence from a minimum wage job and 10$ bowls? If you give attitude, expect to get it back no matter where you go. These workers are not computers - they have feelings too. Treat people how u want to be treated.
Received great customer service today from Westin. Promt service, great food. Definitely coming back!
todo está bien me encanta I love your food but your cashier the gentlemanl the one that took my order he seriously has some attitude problem that's only thing I want to complain about either in that I will satisfy
Edgar did not have good customer service. I placed my order curbside pick, which usually is no problem, as he took it over the phone. Once I got there he said I would need to place it online. My order was not placed and he was rude. I asked to speak to the manager and he did not transfer me to him or her.
I had a salmon bowl, with veggies. Not a lot of salmon, for the price.
The service was fast and the food was cooked too perfection.
I understand this is an old location but the staff isn't.Where to start......You'd expect to be greeted with the smell of chicken, steak and all the goodness of the menu but no, it smells like a dirty bathroom. Literally. So pungent and just nasty.I watched 4 people handle the food and if the 8 hands, only 1 had a glove on and it was only the hand that pit the chicken from the grill to the cutting board.I was shocked....like ok, this is hospitality, post pandemic and y'all were grease drenched facemasks but not gloves?The ice tea machine was leaking out onto the counter. Just a dripping away.Man I was hungry but I was served nothing but disappointment.Everything had CHAR on it. Chicken and dumplings were coated in char and it was absolutely disgusting. The grill and flat top are not cleaned AT ALL during service.So mad that I spent money to rinse off mly dumplings in sink water only to throw the whole meal away right after the first bite.
Tasty Chicken meal and friendly service. Also, very clean!
This is my 3rd time getting a teriyaki bowl with chicken, veggies & brown rice. Love it every time!! Chicken tastes great, fresh & good quality. Veggies are cooked perfectly, not too hard or too soft. I always add their jalapeños & carrots to my bowl for an extra kick. YUM, now I'm hungry again!!!
I just ordered online today for my 30 min lunch. I asked for brown rice and I got white rice, which I cant eat. Check your items before you leave the store. I had no time to go back and get my order fixed, disappointed.