I went through drive thru and they made my drink wrong so I decided to go inside to ask them to remake it because it had dairy milk and im lactose intolerant and it had whip when I said none since it's dairy and it was missing my extra Carmel drizzles with my mom payed 1 dollar extra for.I go inside and a girl tells me to wait she'll be right with me. Then some older lady worker comes up to me and said what's wrong. I told her politely that my drink doesn't have almond milk and im lactose intolerant and it has whip when I asked for no whip and it's missing extra Carmel drizzle.Then she asked rudly did you say no whip cream and extra drizzle and I said yes I did and I even showed her the receipt. The lady then coldly ignores me and grabs the drink and slams it into the trash. Then she proceeds to yell at me for the whole cafe to hear and she's like what milk did you want and I said almond. Then she yells again saying extra Carmel and I said yes. Keep in mind I told the lady that at the beginning that it had no almond milk nor Carmel drizzle. So i wait and then another fellow custumer comes up to me and asks me if they helped me and I said yea thank you. She then asks "was it a blonde white lady who helped you?" and I told her yup. Then she's told me that the white lady was also very rude to her as wellThen the lady comes back without my frappe and she tells the other customer what do you need rudly and the customer told her back I'm waiting for my bon bites and another employee pops her head and said there almost out and the white lady just looked at me and the other customer and goes back to doing my frappe. The customer tells me that I should go get my mom and I said it's fine. Then the white lady comes back and slams my frapp down and just walked away. I felt very uncomfortable but the other customer just told me sorry about that sweetheart have a nice day.I was just left in shock. I've never have had a rude encounter with a worker at this Starbucks ever. They are always so sweet but this is the first time I've ever seen this lady but she had no reason to act like that. I'm always very polite and I didn't give her attitude. :/
This is my second time coming to this Starbucks location. My butter croissant isn’t warm up even though I ask to warm it up. I don’t know it’s standard to have more iced than the drink. I learn my mistakes always get lite iced or no iced at all.
Good service and great Frappuccino and capuchino
Girl at the window was rude, we asked nicely to add cold foam at the window, got back attitude. My drink wasn't made correctly, I paid extra for cold foam on my drink and I got barley got any on top, I'm talking hardly, like not even half a inch of foam.
Everyone was friendly/ welcoming! Large and very clean inside. The iced coffee was great
This store was cute and clean. Loved all the space and options to spread out!
Nice place too bad they dont serve fries here ?
I love this starbucks! I always come in before 5am and all the employees are always so nice and cheerful. Today I accidentally ordered my drink at the wrong starbucks and an employee there right away said 'no problem, I can make it for you here'. Thank you all for your hard work during these tough times!
As much as I want to give a 4 star rating I can’t. I always have issues with my orders Starbucks seems to have lower standard on making drinks and to top it off there was a fly inside the case. Even though it’s only a display there is no reason to not care. We told one barista and she said it was OK! Because there are gaps in the case where the can go in. It’s OK everyone in a restaurant to have flies in the food regardless if it’s a display. Disappointing I worked for this company for a decade one of the best jobs I had and I can say the standards have gone down. Wanted to get a sandwich I changed my mind. I could go down on my rating however there are excellent baristas in this location I wish everyone had the same pride to work here
DISAPPOINTING!!!! 15 MIN FOR 2 Frappucino MOBILE ORDER!!!! I never had issues with mobile order until I got to this place. My 1st time going into this place and I will NEVER GO BACK!!! I was excited to go in as this place wasn't busy. There were NO CUSTOMERS WAITING, 2 CARS in the DRIVE THRU, 4-5 STAFF but my ORDER WASN'T THERE. They started making my order when I asked for it. Aweful! What's the point of mobile order??? Then, it took over 5 minutes to make it!!! REALLY?!!! YA'LL NEED TO GO BACK TO REMEDIAL TRAINING!!!