KFC

4660 Clayton Rd, Concord - 94521
118 reviews
Chicken Fast Food Chicken Wings
(925) 680-7969

Last time I ordered 2 Breast and a wingWhen I got home I had two wings and a Breast.Today I go again and order the kfc 3 piece box (2 Breast and a wing) I even showed the girl at drive thru a picture of my last order. And asked if this is correct ? She said yes …I get home and I have 2 thighs and a leg…..are you kidding me ….. this is not good. Maybe the drive thru speaker didn’t translate the order correctly. .however because of distance I ate the food which is always hot and fresh. But we have got to work on our skills in the fast food world.

This location has very bad customer service. Rude with attitude. The drive-through doesn't give a receipt so you don't know what they charged to your card. They hold you back behind the drive-through window for some odd reason so you can't see what they do your order. All the windows are blocked, making the store look messy and unnecessarily hidden. Better customer service at other locations, no need to waste your time here.

Ordered just a large Root Beer Freeze at the drive thru. They asked us to stop before the window. We then saw the cashier go outside to the car ahead who was getting ready to turn onto the street and get a cup BACK from them. It was our Root Beer Freeze. My husband didn't want to say anything and cause a problem but what the hell? That's gross. How much could that possibly cost the restaurant in ingredients to just remake? I will never go to this location again.

This location is very efficient and well stocked. This will be my new go to location even if it means driving 15 min to get here.

Awesome food for the whole family. I always stop in Fridays for my son's and I. They absolutely love kfc

Ariana is a joy to be served by. one of the most pleasant people

Great Customer Service

The place I is nice,, clean,, fine staff, but fried and greasy food gets old quick. Besides, not the first time in a KFC, the (aftert)aste of mashed potatoes is not that pleasant. I wish they had the option for grilled chicken- would have been healthier and less greasy.

Chicken ? was over cooked I lost a tooth on the first bite.The Chicken wings dry and hard alsoTaste like they were old and reheated.

Love the chicken strips