Order a cake online went to pick it up and it was ready. The manager was not there so they gave me her cel number. I called her and asked for a refund, she tells me I have to come back on Monday when she is working to get it. I explained I work on Monday and I do not live near the store. I asked to call on Monday to get a refund and she said no. You would think they we would apologized for not having the cake but nope. I never received an apology and still no refund for a cake I never received. Horrible customer service.
If i could give this place zero stars i would. Upon entering i was greeted by the overwhelming smell of sewage. Everyone working looked miserable as would i in those circumstances. I can only imagine the serious health concerns that must come with whatever is causing it. Wouldnt recommend going here given the complete lack of concern for their customers as well as their own employees well being.
Warm day, nothing better than the 31 flavors. A cone for me please.
Super kind, clean, and considerate with quality every time!!
Guillermo was great. He was very patient with our order for 5. He did not make us feel rushed.The store was clean and well organized so there isn't too many customers in the store at the same time.
I prefer oak grove because Terry owns it!
The new owners treated my niece so bad that she quit while on the job.
Really clean place. Nice staff. Excellent service.
The girl cashier could smile more
I love this location Super friendly and fast service! Try the TRIPLE MANGO FLAVOR!!!!OMG!!!????????