Got there right as shift changed. The guy who worked the cone machine is a god. Foot tall cone. Wife was flabbergasted!Thank you.
It was 9:15 (they close at 11) and they were out of ice cream, multiple times I've visited. The only thing on the menu worth getting is ice cream and they weren't serving it? Hey sonic, you should stop serving ice cream when YOU CLOSE. GO TO JACK IN THE BOX INSTEAD, at least they don't stop serving their main menu items 2 hrs before closing.
The speaker at the drive thru squeals so loud it’s jarring. When you get to the window, you’re handed a drink that’s spills all over your hands through the top. Then, when handed the bags of food, no words are exchanged. When we hesitated, the girl came back to the window, sneered, “are you missing something?” chomp chomp open mouth on her gum. Pretty sure that’s a health code violation.Speaker needs attention and the workers need customer service training.
There is usually a bit of a wait, even when there is no one else or very few cars in the drive-thru line. However, the food is always hot and seems freshly made, so that probably explains the wait. Employees are always pleasant/polite and the food is tasty for fast food. The outdoor seating area is clean and theres also a curbside pickup option. I find its much faster to preorder and then pull up as opposed to going through the drivethru. I've been to this sonic numerous times and haven't been disappointed.
This place is absolutely terrible. We ordered 3 burritos, all of which weren't even fully wrapped, they were barely even folded together. The shakes were only half filled, and some of the items we bought were way over priced in relation to the size of the food. We told them no nuts in our shake, instead they added nuts and charged us for it. To top it off, our 3 year old desperately needed to use the restroom. They told me a couple times it was employees only. I explained to the employees it was an emergency situation then they told me their bathroom was out of order.We've had similar experiences like this at this Sonic on willow in the past. But we decided to go again to give it another chance. We will never go again and we will make sure everyone we know also knows not to go there.
Friendly and helpful carhops!! (ps if you have to use the restroom they tell you, you can use the bathroom across the street at the gas station.)
Spent nearly $10.00 for 2 medium milkshakes for our drive home. All we got was basically each a cup of whipped cream. 2/3 whipped cream 1/3 ice cream. We started drinking them and before we got out of Clovis was only drinking the cream. We both ended up throwing them away. Will never go to this location again. Very disappointed.
Waited for 25 minutes after ordering and they never came out. Asked what was going on and they couldn't find the order. Told them what the order was, they found it and then offered to reheat the food, instead of remaking the food. There are plenty of other Sonic locations in town, I suggest trying one of them.
Shakes were great! But couldn't give a 5 star because there isn't one bit of Holiday Spirit anywhere, nor even a Holiday Shake! What's up Sonic?
They dont always get order right. Nice people. Check order before leaving!