Subway

5460 Sunrise Blvd, Citrus Heights - 95610
98 reviews
Sandwich Shop
(916) 860-5237

Please post accurate store hours! This location may be permanently closed; they are rarely open during posted business hours.

Walked in on the afternoon of New years eve 2021 with a coupon that they wouldn't accept. No other customers in the store at all. Ordered anyway and immediately regretted my decision. When asking for extra spinach or vegetables they would seemingly add one leaf or piece at a time and look up for confirmation as if they were unsure of what extra is. The tomatoes looked like they had been sliced the night before, white and hard. When asking for extra condiments, they would add a lot to one side of the sandwich and not the other. Bread was thin and flimsy with no body, almost undercooked. Got chicken on one of the sandwiches and after they heated the chicken, dumped it on the sandwich, hot water chicken juice and all. Combined with flimsy bread, just made the sandwich fall apart. This is my first ever review because I was so immensely disappointed in both mine and my partners sandwiches. Can safely say I will never return to this location. Highly recommend driving a little extra to the location on antelope and sunrise.

Nice people there but they do not accept any coupons you get in the mail from Subway. Gives me the impression they are not financially sound or they have the luxury to woo customers if they want to.

Never open

Ordered online and was charged but due to some glitch order didn't come through on their end. Came into the store to pickup no one was there, no one came out for more than five minutes. Girl at the counter said the boss was there so they definitely would have forwarded the order if it existed, then when I asked to speak to said boss to see if we could get it worked out the same employee said mere moments later they weren't there. Really?They ended up giving me food after a fair bit of arguing (Me showing them the online receipt for my order didn't seem to count for much). They kept trying to insist I place it again, seemingly not understanding or caring I'd already paid. 3 stars because they fixed it eventually. Doesn't seem at all certain that if I order online I'll get what I pay for, not planning on coming back anytime soon.

Store was clean, staff was welcoming and I felt like I’ve made a nice connection with my sandwich artist who valued perfection in making my sandwich. Gotta leave 5 stars for the bois

If you’re planning on bring a coupon don’t waste your time they won’t accept it! Horrible customer service!!

They were out of stuff I wanted on my sandwich and because my order was rung up before my sandwich was done I couldn't even get everything I wanted. Hope this location goes under.

Ordered 3 sandwiches, 2 were full meals. Only given one drink, one of the sandwiches was completely wrong. This isn’t the first time I’ve ordered from this location with problems. Not ordering from this location ever again.

The people that work there were so polite