Today me and my wife were there and not only one lady was rude but two. We were not asked for our names when we placed the order. Then the order -for one macchiato- was never ready. When I asked for status of my coffee she asked for my name (they did not ask for it when I placed the order). Then said “don’t you see we’re busy” “Is there anything else?” I asked for my money back, which I did. Bottom line, very disappointed. Poor customer service and unprofessional personnel.
Nice and welcoming environment. Music was a little loud for a phone call though.
Drive thru is the best! Very quick and Jesus, I believe was his name, at the window is awesome! He always make's it a great morning with his awesome customer service. No 15 20 minute wait like other drive thrus
Usually great. Dining room closed today due to short staff, which is fine, I completely understand the difficulty of running dining room and drive through on short staff. I figured "let's see what the drive through looks like. If there are no cars, maybe I can order there." No cars for about 6-7 minutes, went ahead and walked through. 5 employees standing around on their phones doing nothing, I figured it wouldn't be a problem. They wouldn't even pore me regular coffee because I wasn't in a car. I'll take the L for today if it's just policy, but they actively tried to hide from view to avoid having to speak with me. Just a shame is all. Would have loved a hot cup of coffee.
I think these people care more about their timers than the actual customer. Horrible service I went in the drive-through and it was empty I waited by the mic no one answered I waited a little and read the sign that says move forward for order which I thought was weird because I always order on a mic. But I assumed maybe it wasn’t functioning. So I move forward then I heard him start talking I couldn’t go back as there was a line now so I asked her in the front to take my order and she said no I have to go back in line again. I saw she asked a manager and he declined me and made me have to wait in line allOver instead of just taking my order. I think that’s horrible service the line was empty when I arrived and I was in front and they made me go back in line and declined my order because they were worried about the timer. It was mellisa and Sergio who for some reason declined me. Very inconvenient and inconsiderate, I ended up having to get off and order myself.
Super fast service, everyone was lovely, they gave me the secret code to use the restroom THREE ONE THREE TWO ZERO. Lol hope it works for you.
Awesome customer service and friendly staff and great prices and food was amazing Marissa was absolutely spot on with my order and very helpful on new products coming thank you all at Starbucks
I come here to this location, because is close to me, but I'm considering going to a different location. The girls the work on the registers in the morning are very rude, and the manager is there listening and she doesn't do anything!!! We come every day 3 to 4 people twice a day for different drinks and bring business to this place. I think we will bring our business somewhere else
Always good. Very friendly
Is been a while since I had anything starbucks but today i stoped after dropping my son off at 6am and im glad I did tea seletion is great