Cold dry day old biscuits.I had 4 legs and 2 biscuits original recipe. The chicken was juicy and tasty but the biscuits where cold, dry and fell apart - a possible sign of being made the previous day. No butter or packet with fork, salt, pepper etc. - only a single napkin was thrown in. The staff clearly doesn't pride itself on customer service.
You ran out of ice tea, no rotisserie chicken, and original chicken wings. I went during dinner time 5 p.m.
This kfc store#1023 I think, very good customer service, I think the guy was a manager he was very well spoken, I would recommend everyone to go there. Thanks for the good service
Great customer service, honestly the cashier ladies were super patient and on point with their assistance.
It was good, had the chicken breast, fill up. It was fresh and big. This store always has been a great place to eat
This place sucks. Always getting the orders wrong. Charge you for extra stuff to only forget it. Like another order of fries or changing up the sides. It must be some people who are really dumb working.
The chicken never seems fresh here and they are always out of Pot Pies
Horrible!!! Check your order before driving away. I was offered 8 piece legs n thighs I declined. I wanted breast. I checked that the chicken was crispy, before I drove away, it was. We got home I opened the containers to start serving my family while looking for a breast I found none. I was given 2 wings 2 drums and the rest were thighs. I called the restaurant several times and the phone would just ring n ring till the answering machine answered. I drove back to the store since no one picked up. I drove through the window again and spoke to Phayle who was the cashier that took my order the first time. At this point im very upset I explained what happened Phayle right away said “oh let me check if we have breast in crispy”, she proceeded to close the window w out me being able to tell her a word. She came back and said, “We have crispy breast I could give you 2breast in Original and 2 in crispy”. I looked at her and said, “no I just want my money back, if you did not have what I ordered I should of been informed and been given the opportunity to decide if I wanted a different configuration of chicken. “ I offered the meal back since my family’s food was already ruined, she said because of Covid she could no take it back. My money was given back to me. I drove away and gave the food away to a homeless man. I know this seems excessive on my part. At no point was I rude to the young lady at the register. I think I will not get KFC again
It was tasty, kinda fast dor being a monday, they probably need more people or something but the quality was there, in order to get all the stars please don't forget the cookie next time thank you
I was amazed at how fast my order was ready and how hot and fresh it was. This store is extremely clean and employees seemed to care about their jobs and customers.