I have eaten there twice a month here and there, however I have viewed the preparing of the food and I have noticed the handling of the clear plastic plates ? so I decided to speak up about what I think is a health issue,I raise the issue with who I thought was only the cashier I noted to the cashier ( " if your going to help in getting plates for my order please clean your hands, you have received money from me and I don't want any cros contamination from cashier machine or money ", ) it didn't set well with cashier and I must admit wille nothing was said directly to me, I was given my receipt and cashier walked?♂️ away, Yes Yes to me thats unfortunate and uncomfortable there were no words of calming my worries, I will note for the record same place different cashier I mentioned that new plates were needed as I had noticed cashier went directly towards plates and grabbed 2 of the top cover plates for my ? salads this without cleaning the hands, Looked at me grabbed the plastic plates and briskly with force threw them to the garbage container, and yes I intend to speak not with manager but with general manager so they have a better understanding and knowledge of what might happen if nothing is done as new deadly bacteria may be lurking in different places that we don't know aboutI hope this helps ? everyone to be aware of how their plates are being handled.
I usually go to this location and had a great experience,Unfortunately last time they forgot my side salad that I ordered, I didn’t make a big deal things happens, but today happened again, So this time I called and complained that my side salad was not on my bag, the manager or the one that pretended to be a manager said that he asked the employee that gave me the order and that she said the salad was there( and I’m looking on my food) he responded if you where missing the salad it would be here I was like I’m done I’m not going to discuss anything with this person because I feel that I was waisting my time, I honestly think that employees need to be more careful on take out orders.By the way this time the chicken was very dry maybe because is very slow day and they have it on the window for long time because before si had same order and was great.
Food is good. The new birria selection is a nice touch but can definitely use some work. I ordered the quesadilla and burrito. The quesidilla was exactly what I expected pretty pleased with that. The burrito on the other hand was very disappointing. Little to NO birria mainly stuffed with lettuce rice and beans of course. Would steer clear of ordering that. All in all spent $34 on 3 boxes. Could have walked right across the street got better quality birria for the same amount
We did not enjoy our chicken yesterday afternoon. It was dry, slightly overcooked and the pieces were low grade quality meat. Mac and cheese was as expected, gooet and rich! $23 for 8 piece meal that included 2 sides.
Never buy the burritos!! No taste.. no meat..fell apart.. very expensive
Although I had an issue with my order the day prior, I came in the following day and my order was restored with a couple of food perks. The manager did not hesitate to resolve the order, remained professional and apologized on behalf of the company. I ordered the avocado taco and pollo bowl. This was my first try with the taco. I didn't particularly like the flour shell and will ask for the corn instead. However, the contents were perfectly balanced and very tasty. Did you know you can substitute tortillas for chips when you order the fire combo? Yeah, pretty neat. I also appreciate that the avocado prices didn't increase.Enjoy your meal.
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Awesome place, felt welcome, well served, food was yummy, we will come back. Highly recommend.
Went to buy a family meal had $20 coupon . Turn out the coupon was good only for on line purchases. I tried for 45min to get on line but just couldn't I was send to different places. I asked to speak to a manager (and besides being very rude) she said there was nothing she could do to honor the coupon. I am wondering what happened to good customer service and the customer is always right
It sucked I ordered a avocado chicken bowl and it seemed like it was out for a long time the rice had a fishy taste to it lettuce was wilted I was very. disappointed thought I was gonna throu it in the trash money down the drain but I didn't fed it to the dogs they liked it