I came in last week and my order got messed up. The manager took my name and number, and my order and told me it was in the customer recovery book. Came back today and it wasn't in there. Even though I had proof I called and the receipt, since I didn't know the managers name they couldn't help me.Guess I won't be buying McDonald's anymore. In-N-Out is cheaper, faster and better anyways!
I ordered using the McDonald’s app, but they told me they hadn’t received payment. I offered the same card I had on the app, and it returned an error. I tried a second card, same error. I tried a third card, same error. I tried a fourth card, same error. They told me there was nothing they could do and that they wouldn’t help me.Well, it turns out the reason the cards had errors is because I ALREADY PAID on the app! The charge came through successfully. After contacting the restaurant, they claimed to have no record of it and would not refund.I’ve contacted corporate, so fingers crossed that this issue gets resolved.
We ordered a large meal (which comes with a large fry) and we also ordered a medium fry and they decided you only get a large fry even though you paid for a large and a medium fry. And when we went in to try a get our medium fry they said “we just put the amount of two medium fry’s in a large. How in the heck does that make sense. I swear everyone that works at McDonald’s didn’t finish school.
The manger kinda of a big goof kinda guy .but nobody nicer ..that I have met in a while..says I like you guys u brought with you a positive vibe..not in the exact words but that never the less..n that's what life is all about.. bringing happiness to others n raising their vibes so that it spreads like wildfire....n that's exactly what he'd did when he said he liked us..n that made our day...all I can say is t.you..
Quick snack. Overcooked McChicken though and no napkins in the bag from curbside pickup. Employee was nice and friendly. Highly doubt he's the one who bagged the order though. Napkins are nice.
These employees are trying to adapt to the pandemic and it the workers are coming out all sweaty from running back and forth to the door. I love McDonald's. It is what it is. Billions served and whatnot. Very pricey now. 2.49 for 4 piece nuggets. Breakfast sandwiches are now outrageous.
Was told I could have 1 sauce but not 2 for an order of 2 sandwiches and fries. Surprised the sauces are so important to their bottom line. Fries tasted more rancid than most McDonald fries as did the sandwiches. Will make a point to try to avoid this McDonald's. Staff were efficient and pleasant (silver lining).
Employees are pretty friendly but how do you screw up a plain double quarter pounder for a Big Mac?
Spent almost 5 minutes yelling to get the guy to come back to Finish our order. Then proceeded to have to tell it 4 times before he got it right. Then spent another 3 minutes talking to the manager. Spent another 10 minutes waiting for our food that was sitting at the window. Literally had to call the manager in order to ger our food.
They forgot half the sandwich...I mean it's McDonald's but still they could at least make the food correctly.