This is a cashless operation, so they only take cards and possible Apple/Google pay. We were quickly welcomed and served. The ice cream is good and my wife loved her Frankenstein's monster of an ice cream sandwich with two different cookies, ice cream and icing. Very clean place.Not too busy on Sundays nights, but still open late.
Friendly, fast, service. An excellent supplier of icecream, cookies, and milk. Located in a convenient spot downtown. A valued vendor to Uber Eats.
Quick and easy service. Towards end of night less cookie variety as it gets busy. They are currently cashless meaning card only!
I recently have had a gluten intolerance and haven’t had a cookie in a good 6 months, was pleased to see the gluten free options and thought they were delicious, my driver, Ali, was very pleasant and informative. Told me when my order will be here and when was delivered to wrong address was happy to bring back to me. Extremely fast delivery. Placed order and in less than 15 minutes was delivered!
Absolutely wonderful cookies. My daughter-in-law gifted them to me from out of town for my birthday. Personal delivery, friendly face, absolutely delicious cookies. Looking forward to patronizing them myself. I’m glad they’re here in Chico.
Their frozen cookies are terrible. Go to Crumble.100% better. They also steal from their own employees paychecks, confirmed POS people. Their “benefits” include free gross cookies, with a side of pay steal.. horrible company. . Very disrespectful company. Would not recommend to anyone. Completely full of themselves.
I read reviews was worried about ordering but omg out standing service fast and amazing employee i recieved hot fresh cookie very quickly hardly any wait definitly reccomend i will be ordering again very happy
Neanderthals got my $40 order mixed with a $15 order. Didn’t get them cookies back ?
I read reviews was worried about ordering but omg out standing service fast and amazing employee i recieved hot fresh cookie very quickly hardly any wait definitly reccomend i will be ordering again very happy
03/20/21- lobby closes at 10PM due to company policy- NO CASH ACCEPTED due to company policy- no dine-in due to company policy- do NOT take orders over the phone due to company policy; I was advised to use the Insomnia Cookies website or mobile app.Orders are delivered in the order accepted. GrubHub orders almost always get lost, so use the Insomnia app or website. Customer service hotline is sourced all over the States. Sometimes it's hard to reach bakers in-store, especially during a rush. They seem understaffed, but like they're trying.