The old management was pretty good. But this new management tweaked the system and made it better.UPDATE: Well, it was better. At times they don't pickup the phone; the food seems to take longer; and someone just did not noticed food was sitting there and never called my name despite me asking them. ?
THE OWNER'S SON STOLE MY PERSONAL PROPERTY.My friend is a long-time customer of Fantastic Cafe and is familiar with the business, staff, and family in which owns this restaurant. I am absolutely disgusted by the business practices of this establishment. I ordered to go at Fantastic Cafe with a friend on the Friday evening of 1/7/2022. Immediately, I noticed there was a young boy working the grill who was NO OLDER THAN 14 years old. Of course, I was concerned for the child because of child labor laws and the thin line between helping grandpa and child labor. We promptly left after we received our food. A few hours later, we realized that my friend has two phones (A work iPhone X and a personal iPhone 6) that were missing. I immediately called Fantastic Cafe and the little boy timidly answered the phone. I couldn't make out what he said initially but it sounded like a confirmation that there were two phones turned in, but quickly retracts it and says only one iPhone was turned in. We arrive back at Fantastic cafe and retrieve only one of my friend's phones (conveniently the iPhone 6). Once we were home, we were able to track his work phone, and low and behold, it's saying it is still at Fantastic Cafe. It's important to keep in mind the timeline for this story. We arrived back at Fantastic Cafe after 10 pm. They close at 10 pm, therefore, the phone was still in the establishment after the doors were locked. We knock on the door and they let us in to look around our booth. The phone is not there. However, Find My iPhone is still saying that at the current moment that the iPhone is in Fantastic Cafe. We eventually cut our losses and head home. At 10:41 we receive a notification from Find My iPhone that someone turned on his phone at 10:41 PM in a 1.2 Million dollar home located in La Mirada (please refer to the screenshot). Therefore, someone would have to move the iPhone out of Fantastic Cafe after closing to a house about 25 minutes away. Now, what adult living in a 1.2 million dollar home would steal an iPhone. Exactly. It's a child that did not anticipate us tracking phone.The next morning we drove to the address and knocked on the door in order to retrieve the iPhone peacefully. However, no one answered and we inevitably called the police who agreed and confirmed that there is no way to deny that the iPhone is not in that home and tried knocking on the door as well. The police left a notice on the door informing them about our visit. We then went to Fantastic Cafe and asked to speak to the owner. We are informed he won't be in the restaurant until 12 pm and we should return then. My friend arrived back at 2 pm and the grandpa of the boy who was working was hiding from in the back from my friend. He called the police in order to gain access to the video recordings in the restaurant. Once the police arrive, the grandpa emerged and CONFIRMS THE ADDRESS IN WHICH THE PHONE WAS LOCATED AT 10:41 PM TO BE HIS OWN! He calls some family members and assured my friend that he can collect the phone at 8 pm tonight 1/8/2022.Unfortunately for us, the story does not end there. My friend returns and asks to pick up his phone at 5 pm instead because 8 pm is late for him. The manager informs him they in fact do not have the iPhone despite Find My iPhone claiming it to be at the Grandfathers home and the grandfather confirming that is his address. At this point, we are exhausted and have just accepted that the owner's son (or someone in the kid's grandfather's home) is responsible for my friend's phone being stolen. If the grandchild is in fact responsible for the stolen iPhone the parents, grandfather, and manager have done ABSOLUTELY nothing to return his iPhone to us despite being it being confirmed to be in the grandfather's house.In essence, just know if you lose anything of value in Fantastic Cafe, it might end up in the owner's house and despite knowing it is there, you will never get it back.
The pastrami cheese burger was exactly that...fantastic!!! Onions rings were cooked perfectly as were the seasoned French fries!!!
The restaurant was very understaffed yet they still put out a great breakfast in a timely manner. This place was very clean and employees were very friendly.
Ordered over easy eggs... Got almost solid amd cold eggs and the polish sausage was extremely salty.They eventually did replace the eggs at no cost.
The food is great. I feel like this place is understaffed. Burgers have a good taste. This place has a wide range menu. Try to order ahead if your going to get lunch.
The workers there are nice.Really good American and Mexican foods. The Fantastic Fries is ln-N-Out animal style fries with bacon, it's perfection upon perfection of deliciousness.The Pancake Plate has fluffy pancakes. The over medium eggs are spot on. Bacon was a bit more crispy than I would like, but that is just personal preference.
Good food, good service, good prices. very clean, family atmosphere.
I have been here a handful of times, they have always been slow to get the order, but the food was good. The last time I went I watched the cook literally make one order at a time and even though there was only two people ahead of me in line when I ordered, after 20 minutes of waiting my order had yet to even be started and I didn't even get an apology. Maybe it was a bad day... but it is definitely not so good that I will go back again after that experience.
Soo glad there's one that's been nearby for years. Had the delicious Trio Breakfast Burrito today and loved every bite!