Appreciate the convenience of picking up an order made online but while watching an order being put together, I saw an older gentleman literally TOSS salsas and other wet items in a container where they could have opened and spilled, ruining the food.Turns out that order was mine.
El Pollo loco is the greatest slow cooked fast food place on earth. This is chicken heaven and every side tastes like your grandma made it fresh and with love. I eat here at least 8 times a week although there are only 7 days in a week
Great service but can get really packed with long lines by the entrance. Got my order in five minutes.
Chicken bowl was good but cold when i got home. And i live 2 minutes away.Chicken was lil dry.
I bought 2 order of 10 pieces Chicken $44 but the Chicken is so Dry it seems that Chicken just heat up or maybe it was left over from Yesterday.Not Fresh:???
This Carson location is really terrible. They don't fulfill orders properly!! Everything is on receipt, BUT when you get home it's not in bag!! This is the fifth time no Creamy Cilantro Salad Dressing was in bag with order... how do you eat a Double Chicken Tostada Salad with NO DRESSING (?)... JERKS
Muy buen servicio y muy buen pollo
Employee should asked if customer want mild, med or hot salsa & if they will be dining in or take-out. Employee assumed we wanted hot salsa & was taken our food to go. They put our food & condiments in bag to go.
Ordered online and picked up at promised time. Cashier was friendly.However, the chickens at this location must be borderline anorexic because the pieces were extremely small and there was hardly any meat on them.A little dry, but flavor was fine, though.Not sure if this is typical for all El Pollo Loco restaurants, but I would have second thoughts returning to this one.
Worst one I've ever been too. The food tastes fine but they always get my order wrong or leave something whether u go in person or order it through door dash. Every single time I'm missing my sauces and salad dressings or, for example if I don't want Pico and I say that to them they still put it on. It makes you feel like they don't really care what you ask or say as a customer. And their phone number doesn't work so you can't even call and let them know of any issues. I don't ever want to come back.