Well, not sure what all the bad reviews are for. This place has always been good to me. Never had the wait issues like others have stated. We do online app ordering. One time a young girl looked miserable, but do you blame her? Underpaid and over worked I'm sure.Last time, I ordered a large and the guy gave me a XL upgrade for free. Maybe he made it by mistake, but works for us. We are out of delivery range, so can't comment on that.Ppl complaining about peppers and cheese charges, most places are doing that now and it's ten cents or 25 cents. If u can't afford that, maybe ?️ and ? aren't for u. Last pick up, they offered me some for free. I declined bc no need to take when I have bottles at home. The spicy garlic sauce is to die for and when ordering extra, they made sure my sauces were in the box. I should note, I tip on my pickup orders. Not sure if that has anything to do w/ it. Ty PJ'S , ♥️ ur ?!!!!
I ordered an hour in advance and still 30 minutes late . Called them said on the way but still waiting for them. Never did papa John's for a long time. Now I think I remember why.Never on timeI don't even know if they got the order right yet. This was for work gathering now we all are unhappy.
It doesn't matter when you put your order, any time you get there, answer is same 15-20 min, also the guy who is on register is really unprofessional. It's ok there are a lot of pizza store around. Have fun.
Today papadia was 3/4 of the size I usually get at Papa John's. Strange.
Easy order with manager as I paid cash prompt delivery and the order was very hot and tasty
Worst service!!! Waited 15 min of the phone so I drove down and ordered in person right away .. no wait! They will leave u on hold to fill the lines so they ring busy and don't have to answer.. delivery guys park in the handicap parking spaces too! Support a better establishment than this place..
Terrible customer service. First time I orden in this place. And that lady. She answer so bad. And terrible. 0 stars. Cheack that people you have worked there bad bad bad. I will never be back. To Sherman way and canoga park location.
They ALWAYS give me the wrong pizza and never do anything to make it right when I tell them. They do not care about their customers or the food they prepare.
I’ve tried to call this store regarding my 30 min late pizza and it just hangs up on me everytime I dial in. This place needs to be accessible for the public by phone when an order has been placed
They seem incapable of getting an order right…even a single, thin crust, square cut pizza. Do better!