They gave me the wrong order a $29 for two tacos in two pieces of chicken and two sides but I didn't order I order an 8 piece chicken only with two tacos then call them up and told me there's nothing they can do for me as I get the call for my girlfriend I don't need the house after I dropped off the food confused what happened it should at least offer me something maybe some flan. In which I understand because people are always trying to scam something but they showed no interest and told me it is well Buck off. I will give them an opportunity tomorrow see if they can even it out with three pieces of chicken in which they owe me six cuz that body Slams are two sides we'll see how it goes
I love this place the food is great
The food was good I ordered 3 $5 3 tacos. They had no sodas (machine was down) and one entree the tortillas for the tacos were cut up had to eat it with a fork.
I love this place the food is great I need more tortillas but that's okay it was great eating.
Food is very good, I like the new dos locos salads, I can get two meals out of it. But I'm disappointed about this location inside hours. I once came to go inside at 10:50 am.the door was locked. The next week I came at 8: 15 in the evening and the inside area was locked as well. I'm not crazy about the drive-through service I prefer ordering inside. You never know when they're going to be open or not to walk inside. The posted hours say that they're open.
This pollo loco never is open , They never serve to eat inside .Terrible service…
This place was one of my favorites to get grilled chicken and the best was the green salsa, very creamy and great taste chicken until yesterday..I visited this restaurant to get some dinner for the family and all I got for my money was poor quality grilled chicken and some kind of watery green salsa?, not as flavored as it used to be.The chicken was really poor, the salsa was so liquid that seems to me that they didn’t have enough for the day and looked like they added water to assimilate it, the taste was awful ?.The person taking orders was happy to take my order, she I requested for my family meal 15 green salsas, and she told me I’ll tell the servers to add them, after I paid all was good, at second window I grabbed my order and I noticed 4 red salsas, and 4 green salsas, I asked for the rest of salsas I requested, the employee said to me “sorry the salsa person is not here, we can just give you another 4 more”I said ok, when I finally arrived home, the chicken was poorly prepared, and salsas were really bad taste, I called the restaurant to let them know if they were aware of the situation, looks like they “didn’t even know about it”
Ordered 2 meals for 2 people and they put it all on one dine in plate even the sides (which normally come in individual cups) Didn't give dressing for salad and argued that only one tiny salsa per order--Have never experienced that in 20 years of eating Pollo LocoAlso employee argued with me on fully vaccinated status even after showing my card because I got J&J which is only one shot and he said I needed 2 shots to dine in
Chicken was dry, the churros were cold, i ask if they suppose to be hot and theu said yah, they gave me another one and it was colder. Parking is pretty bad
Ate here on Nov 22,2021 went to bed, by 6:30 the next day was sick abdominal cramps, nausea, or vomiting water until Nov27 Thanksgiving I could not eat. I had a very sore stomach, I will not eat here again : (