I'm torn. It's a good location with a drive-thru. My wife raves about this location, but I've found the service to be mediocre at best. It is always busy. The staff is generally friendlier when one gets service via the drive-thru rather than walking in. There isn't a lot of storefornt parking available as it's next to an urgent care center and they've "reserved" a good portion of the parking spots for patients. Even if one orders ahead, expect a long wait at all hours of the day. If there was a closer location to my house with a drive-thru, I wouldn't use this one.
I want to this location this morning, at 445 a.m and the associate miss K made my venti, latie drink Incorrect, I asked her to remake it , and she told me off , I explained to manager on duty what happened, and that this Employee needs to do here job right, the manager was polite and corrected, my order, but Miss K, needs to be retrained, and taught not to be RUDE to customers . Will never come here again ?
This is one of my favorite Starbucks to go to in the area. Fast and friendly service.
Very slow due to lack of employeea because of the COVID protocols maybe.
This place blows now! Used to be best service and fast. Now coffee doesn't taste the same and good luck if your in a hurry.
Order online but you can pickup inside you have to still wait on drive-thru line at 3:30pm.Another location on ponderosa closed while showing it's open until 4pm.
Java Chip Frap is my fav. My wife get the Dragonfruit with like 5 scoops, always love the service here.
Got there at 9:05, they are open til 9:30. Got told I couldn’t be served due to them closing , Do your service. Block off the drive thru if that’s the case like you have in the past. The “barista” was extremely rude. Multiple other cars in front of me and behind me got the same experience.
This store has amazing staff and customer service but one of the guy barista at night haven't able to match that level of expectations as of other barista's during the day!I went 2 times at night for coffee but didn't had good experience with product satisfaction!
Always super busy but team is great! Delicious drinks! Extra hot Mocha and a hot chocolate... Yum!