Starbucks

4207 Riverside Dr, Burbank - 91505
107 reviews
Coffee Shops Coffee & Tea Coffee
(818) 563-9830

Poor service and unsanitary practices. I stopped by to pick up my online order and found all four employees having a very relaxed conversation behind the counter. As I asked for my drink, expecting it to be ready, one of the workers began to pull out the receipts from the online order machine, at least 5 of them, and began to make the drinks. So, I got to see first hand as this girl poured a shot of espresso into a visibly dirty glass that is stained at the rim. Next, she proceeded to steam the milk without purging the wand before or after the process. Unfortunately, this store is staffed by very young workers it seems who either do not care or know how to maintain standards which can lead to some serious issues.

Great customer service

I’ve been going to Starbucks for over a decade and even worked at Starbucks for over two years and never once have I felt so disrespected and mistreated by any employee the way I was today.Totally ignored me, disregarded what I had to say when I simply was asking for a splash more oat milk. Then she literally tried to walk away in a petty show of contempt leaving my coffee ready to go just out of reach behind the counter.I tipped, paid, and when I worked at Starbucks we tried to be friendly and get people out the door as quickly as possible. We did not try to hold people up just to show them who is “in charge” of the coffee.So disappointed in fact that I am never returning to this location and will be hesitant to enter any Starbucks as the experience has left a very bad taste in my mouth.

I’ve been going to Starbucks for over a decade and even worked at Starbucks for over two years and never once have I felt so disrespected and mistreated by any employee the way I was today.Totally ignored me, disregarded what I had to say when I simply was asking for a splash more oat milk. Then she literally tried to walk away in a petty show of contempt leaving my coffee ready to go just out of reach behind the counter.I tipped, paid, and when I worked at Starbucks we tried to be friendly and get people out the door as quickly as possible. We did not try to hold people up just to show them who is “in charge” of the coffee.So disappointed in fact that I am never returning to this location and will be hesitant to enter any Starbucks as the experience has left a very bad taste in my mouth.

Newly renovated. Looks nice. They're still quick and pleasant. New TI work causes much more bouncing sound = much louder than before, so read the newspaper outside! ?

Like the fact that is has outdoor and indoor seating. Baristas are very nice, place allows people to charge their electronics. Orders are not slow compared to others I been to. I avoid going there on Fridays due to car show held there and the security guy blocks empty parking spots with his traffic cones.

This store is exceptionally slow. Very she moving. Not enough staff. Order ahead if you can.

I had 7 orders and the lady made a mistake on 3 of them.

This Starbucks is fast and I have yet to complain about any drink they've prepared.

My go to place for coffee. The best always.