Wow, the worst pizza company all time. We ordered from here because of the heart shaped pizza offered from local BURBANK Pizza John.They were 90 late with no communication. We tried calling twice and and was hung up after waiting 15mins and the the second time. Call customer support on line and before I could speak to a human We were also disconnected. Tried a 4th time after 2hr and we finally received a te t stati g our pizza would arrive 30more minutes. The worst customer service we ever paid for and will NEVER order from any Papa John again. I'd give e it -1000 stars if allowed
Horrible. If I could put a 0 star I would.I called to place an order and they never pick up. It’s like someone answers then hangs up on me.
Arrived a bit late. The pizzas were not tasty. The Works was all burnt and looked unappetizing. Will not order from here again.
I tried calling 3 times to place an order and to no avail, no answer. I then drive by since it's on my route on the way home; As I try to walk in to place a carry-out order, the door is locked and it's only 5:30 PM. The guy signals to me as if I can't come in. I call, unbeknownst to him, again. This time he answers and says they aren't doing take-out orders. Within 15 minutes, another gentleman shows up to attempt to go in the store. I find out from him, he paid online for a carry-out order and he wasn't acknowledged or let in the store either, I then proceeded to leave.
Everything was just OK. Placed an order for pickup. Interestingly the app said my order was ready, but I still had to wait a handful of minutes, no big deal (I get why that is done on the system). Service was just OK, the young woman inside was wearing headphones seemed kind of whatever about working. The place seemed a little hurting for TLC and just two workers seen. Would give them another shot. Wings were good.
Awesome service but they close too early
Awesome service but they close too early
I really like the thin crust here...
So nice and the Pizza was delicious
Excellent customer service. Very friendly. Great pizza.