Horribly overpriced and products beyond their shelf life. The owner slicing cold cuts and cheese without gloves! I will never ever go back to this store for sure!!!!
Tried calling numerous times to place an order and never got thru. The answer machine was always full. Then tried email. Got reply's to three of the emails telling me how busy they were cause it was near Easter. I was told they would call me back. They never did. They also stopped responding to emails. I have read numerous 1 star reply's all along the same lines "poor customer service".
I was so excited to purchase some Hungarian food there for the first time but when I got home, I noticed that one of the milk products was 6 months passed the "Sell by" date. They said it was a new product and I paid premium price for it. I also noticed that a lot of product's packaging looked really old. They need to do a spring cleaning and get rid of old products.
No prices on products, way overcharged for jam. Many products expired, sticky and dusty more than one decade beyond “use by” date!!! Health hazard! Do not go.
My sister ordered Szalon cukor for me and all of my siblings for Christmas….. it arrived just this week. I was very disappointed by the awful taste of the chocolates, and only when I closed the box did I see that the candy was outdated….. August 2021. I did not want to hurt my sister’s feelings, but the candy went into the garbage can as soon as she left. This was a disappointing and DISGUSTING experience!!!! Would never shop here again!!!!
Lots of Hungarian, Romanian & Yugoslavian foods & spices
Authentic, delicious! We bought things for ourselves and several European friends (including our Hungarian neighbors). Universal ecstatic responses!! Especially the homemade sausages and strudels. And the staff - all of them family - are super-knowledgeable and just lovely. [Forgive me for ranting: But I saw several negative reviews complaining about this and that. These are the kind of people who expect "authentic European" to be like the Pinnocchio Ride at Disneyland. They worry whether the paprika - the best anywhere - is "gluten free". As for me, I'll go back to Ottos, with my friends, and have a wonderful time.]
Packaged and fresh-homemade goods. Knowledgeable and lovely staff. And authentic, according to European friends whom I have brought there. Just a wonderful experience. Authentic [if you don't want authentic European, I recommend that you go to the Pinocchio ride at Disneyland]
This retail food establishment that defies SAFETY RULES for 2320 W Clark Avenue burbank, CA 91506 OTTO's food,perplexed at the price gouging, and lack of any labeling. Otto is a sick, unsanitary criminal. Items prohibited in the EU, laced with chemical rest on dirty shelves! Ottó is lying about Mici, to me personally, sausages full of carcinogenics. He overcharged me at least $220, and did the same to Marianna Takacs Derecskei. We were spoken to very impolitely, as Ottó was afraid of us taking pictures of the disorderly store. we got very sick, and got food poisoning from the bloody sausages, unlabeled, no ingredients listed, see pictures. Adding the blown up receipts here. do not buy from this store, we are alerting the food Department in Burbank to inspect this dumpster. dr Olga Lazin
Wonderful little import food store, best part is the owner who is incredibly helpful with the food, both recommendations and explanations. Definitely the place to go for Hungarian paprika, sausages, and fresh breads. There were several customers that came from far away to get sausages while I was there.