Visited this place twice while in Burbank. Had 2 different experiences with the quality and quantity. The first visit the food was a solid 5 stars. It was fresh, plentiful and there seemed to be a real attention to detail (for lack of a better way of describing it). The second time the order was a little bit wrong. They forgot the tofu and the tempura crunches. The salmon didn't seem quite as fresh-maybe. Kinda hard to put my finger on but just not quite as good. Would I go there again...yes. I think maybe I would monitor the order a little more closely as they're building it. Either way you should go. I had the poke bowl with baked salmon.
I should have turned around and walked out after being greeted by a very dry and unwelcoming young man behind the counter. He seemed totally uninterested in taking my order and elaborating on the menu for me. This visit left me weary of even eating the food. I simply tossed it.
Used to love coming here for the friendly service I was guaranteed to receive, but the people here while I'm waiting for my food are just crazy rude. They seemed annoyed at the fact that we were there. After waiting for 5+ minutes for our order to be taken, with no words the cashier just reached over for our order sheet, took it and went "That it?" that was about the extent of the words exchanged in the transaction. It used to feel like coming to a family business here.
Used to love this place and come here a lot; it seems like they have a high turnover rate cause I hardly see the same people working here. They seem swamped and under staffed and bc of that the service has dropped off significantly. I was waiting patiently and the girl who took my order just snatched the thing out of my hand and wasn’t even the least bit cordial. My boyfriend wanted us to leave but I didn’t wanna inconvenience them so we just got our order but I’m super disappointed
Best poke bowl ever!!!!! Cute small restaurant to eat in too. I also got a Thai Tea and it was perfect. Yum yum yum!
Happy with everything I've tried, poke had a good amount of fish. Teas have all tasted great.
Staff is friendly and hardworking. I usually order an acaii bowl and boba. A great place to sit and relax froma stressful day!
The most consistently fresh boba in the area, never had stale or too-chewy boba here!
Easy to order and good choices. And they were very kind enough to help with my dietary requests and left me a kind note on my order. Thank you Kokoroll
I went a while ago trying to order boba and the cashier kept on telling me to write my order on the menu. I kept on trying to say I was trying to boba yet they kept on repeating the same thing. I did as I was told then proceeded to get attitude by the workers.