Disgusting ! Found feathers on the wings? Never again!! Ruined our appetite!! Are these people that lazy to clean off the chicken before serving ? Come on now..
Order my food at 5:11pm by phone, they told me my order will be ready in about 15 minutes, I said okay, then I said my wife will be picking up the order. My wife arrived at 6pm 30 minutes after the ready time, we did not receive our order until 7:10pm. That is not exceptable, I feel me and my wife was treated unfairly.
Waited for an online order for over 45 minutes after promised ready time. They served up five other orders that arrived after me. Service is disappointing. Not the first time, but definitely the last.
Absolutely ridiculous. We waited an HOUR after ordering ahead on door dash and they still didn’t have it out. At that point my partner and I had to use the bathroom so bad (which they don’t have open because they only have the storefront open) we had to leave and come back. Horrible horrible customer service. We only had three items on the order. Understaffed probably. But don’t have doordash as an option if your employees can’t keep up. The employees they had there were taking their sweet time. I’ve worked in customer service for years. I don’t EVER complain but I’m genuinely going to call corporate. Please don’t ever eat here or order especially doordash from here.
First I was given the wrong order. I watched them take it back rebag for the customer after it was given to me. My order was given to the other person I had to argue with the staff to give me the right order he couldnt find my ticket. And while I was thinking he was fixing the issue he didnt do anything after he didnt find the ticket. 30 minutes later I asked a young lady the status and she reprinted ticket and submitted. Once I got my order 2 HOURS LATER ( even though there was a mistake it wasnot expedited) i had to go back to get my 2 large ranches I ordered . Needless to say from start of my order to finish took 3 Hours (I ordered on line), but the app shows way different times. This is ridiculous! The staff is putting orders as complete and they arent even made.
So I wanted to try the chicken thighs just to see how wingstop would do it , I ordered a 10-piece and only ate two pieces, chicken was overcooked and too gressey and the French fries over cooked as well it was a waste of money.
Ordered online for pickup, I got the notification saying it's complete. I've been currently waiting outside for over 30minutes in a crowed of over 15 people after I was told "5more minutes".Edit review: still waiting outside. Had enough time to recognize all the helpful 1 star reviews. I never called a place "the worst" before. But I would so far call this THE worst Wingstop. The buffalo wild wings around the corner is just as bad, no cap, what is with wings in this area?! I'm not re-editing this review. Everything here is bad, lady is on here phone.
Just ordered tonite first I was given a completely cold order then when stated the order would be remade the food was recooked. What a nightmare! The fries were so hard you couldn’t even bite them. I order everyday of the week from different Wingstops and this is definitely the worst.
This place is the worst. Half my order was missing. And it took over a hour and half. Order at 6:30. It is now 8:10 and I am just now getting my order. What a hot mess. I don't know what this location needs but someone needs to figure it out.
This is the third time I’ve been here and I just thought last time it was busy because it was a Friday and the warriors were playing. But it’s 1:00 and they said 20 minutes for walk up order. It’s now 2:30 still waiting this place sucks never coming back to this location