Rita's Italian Ice & Frozen Custard

Balfour Village Center, 3150 Balfour Rd a, Brentwood - 94513
115 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(925) 308-4495

Pretty disappointed. The music was so incredibly loud that we were yelling my order, and she couldn’t hear me and started to make the wrong thing. My head started pounding before I evenWalked in the door as the music was blaring outside too. I’ve got nothing against music, but the decibel level was insane and I won’t be going back. The staff was great, very sweet and polite, but the noise level was just way too much.

Stumbled on this gem at a Food Truck Event. Had to make sure we found Rita's to try more flavors. DO NOT SLEEP ON THE FROZEN CUSTARD!!!THE CHEESECAKE is to die for!

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Never had frozen custard before this, but I can say I'm a big fan. Very nice texture and taste, and the frozen ice treats were amazing too. Only problems we had were that they were out of vanilla, so most of us had to get something different than what we wanted, which was fine in the end. The other problem, was that there was a mouse outside one the doors if the place. It was still alive but wasn't moving, and that's all I'm gonna say about it, cause that's all that happend. But generally a great place.

They do not have hours posted on the door, but online it says they close at 10pm. Went in at about 8:45pm all they could serve was scooped custard because all their toppings were put away and their classic custard machine was serving only vanilla. Why is everything put away when you still have and hour and 45 to go? If they closed at 9 with only 15 minutes left I could understand. Worked food service and I totally get wanting to get out of work, but come on….

Pretty disappointing. The display cases were so greasy you could barely see the tags through them, and the food was nothing to write home about. If you want a shake you're better off going through a fast food drive thru across the street for the same quality at less than half the price. The "Italian Ice" just tasted like powdered mix blended with crushed ice. I can't remember the last time we just threw away food right after picking it up, but we ended up dumping the majority down the drain.

Rita’s is really good. Only reason to not get the fifth star is selection is a bit limited.

frozen goodness, but...the try to short customers by side filling cups, leaving a hollow center

This stuff is crack! Go and get hooked! Great service, yummy product! Go now and check this place out. Oh and did I say go, so go!

Im thrilled Rita's has opened up shop in Brentwood CA. They have delicious italian ice treats!!!