After a full year of coming in, my final review is in.Don’t come here. Stats wise, myOrder is wrong 90% of the time. Something is usually missing. Every time I point it out, the employee du jour isn’t happy to correct it. Usually says nothing, definitely never an apology. On weekends, they’re usually so far behind on orders that it will take over 30m to get the food. So yeah, avoid this place like Covid.
I tried placing an order over the phone - no one would answer. Drove there and orders the soup combo for 4 and basically received a pint of soup for 20$ that was 3/4 full and some not fresh bread. Also, no spoons or napkins... mind your in addition to that, I called the store 7 times total to speak to someone and NO ONE ANSWERS, literally. It rings for 5 minutes and go on busy signal, meanwhile I was there, everyone was standing around doing NOTHING... I am so disappointed because I love Panera, however, this was by far the most lacking experience I've ever had...
So no indoor anything, which is fine. Staff was courteous overall. Used Panera App to order prior. I was actually very surprised at how fast the order was prepared. I ordered the Chipotle sandwich for a buddy of mine and a chocolate chip oookie because he's hooked on those edibles. I also ordered the pepperoni pizza. Unfortunately, it was to my demise disappointing, to say the least. I took a bite and thought WOW this tastes familiar. It didn't take much of eating it to think of the Chef Boy Ardee spaghetti, ravioli, beefaroni, etc.... I also thought that Panera needs to change their sauce on this pizza and as well not be so stingy on the pepperoni. Not enough pepperoni, as some slices did not have 1 piece of pepperoni whatsoever. My recommendation is some kind of marina sauce or Prego; maybe even Ragu would possibly give it some kind of justice. Whomever gets to read this, please change that recipe and make it better to be able to be edible with the proper tasting ingredients.Thank you
ok sandwiches and soup. will come back when I want a break from fast food burgers.
This place is amazing people get upset because it has some struggles with customer service, but everyone was super friendly and the food and coffee are delicious I would recommend this to anyone. (They also have great vegetarian options)
One of the worst Panera bread I have ever visited. Panera Bread is my preferred restaurant as my family and I a pure vegetarian and they have good options for us. But this particular store was super disappointing. When I visited the store it was only takeout or drive through, although their website does not say so, I ordered all veg items. I ordered half Mediterranean vegetarian sandwich and half cream of tomato soup and I also confirmed that while picking but what I got was Full sandwich full of chicken, I also ordered another full Mediterranean vegetarian sandwich as another order and I got mac-n-cheese sandwich. After reaching to my hotel when opened the order, I had to simply put it in trash. I had no option but by a bread and butter from near by gas station, eat and sleep. I would never ever visit this particular location again and would never order from drive through Panera again.
Your worker spilled boiling hot coffee on me, now I have first degree burn on my left hand. This is the worst ever panera I ever been to. December 16th 10:30am.
I cannot believe how awful the customer service in this location, specially coming from a management employee. Andrew the manager, was the most disrespectful person in entire store. I was waiting for my order today a female employee was offering to help me when he asked who was next, I told him I was he said "literally im not talking to you" and ignored the fact that I was next. Even the employee apologized for the way he reacted. I hope he realizes that we are paying his salary and should be more appreciative of us, definitely not a good location.
Great location. Surprised I couldn't order inside at this particular Panera and then eat outside. I do understand not everyone is following mandates. I was taking my 2 year old Grandson to his first restaurant experience after pre-school (he and I were both masked). Did order via drive-thru and took home. (outside was available, yet we had already walked to the door and then got back in the car to order via drive thru). Service was slow, which rated a 4 vs 5.
I cannot believe how awful the customer service in this location, specially coming from a management employee. Andrew the manager, was the most disrespectful person in entire store. I was waiting for my order today a female employee was offering to help me when he asked who was next, I told him I was he said "literally im not talking to you" and ignored the fact that I was next. Even the employee apologized for the way he reacted. I hope he realizes that we are paying his salary and should be more appreciative of us, definitely not a good location.