Tony's Firehouse Grill and Pizza

10701 CA-178, Bakersfield - 93306
246 reviews
Pizza American
(661) 366-0129

Rudest service staff ever! I reserved the banquet room 3 months ahead of time for a retirement party, and I should have known it was a bad sign when every time I called to verified information for my party, Tony's staff didn't remember I had paid a 50 deposit for the banquet room. I was told by the manager that I could set up an hour ahead of time but when I arrived another manager had no clue and was very annoyed about me being there. The room was dirty, and we had to clean the tables ourselves so we could decorate because they were understaffed and not available to help. Once our party started a server never bothered to check on us and we were given attitude when we had to track someone down for something like food and drinks for our party. About 30 minutes before our reservation was over we were told we had to move to half of our reserved space so they could serve other parties (although the restaurant was half empty) and we did. Exactly when our reservation ended finally a staff member named Tess showed up and literally interrupted my conversation with one of my guests to tells the group we had to leave. I asked why our group had to leave since we have an open bar tap, the restaurant was half empty and was still open for hours. Tess gave me complete attitude and told me I could talk to the owner. In the end Tony never came to talk to us and we paid the rudest and laziest serving staff 500 dollars for two hours of their time(kind of), 6 pizzas, two salads, and drinks.

Rudest service staff ever! I reserved the banquet room 3 months ahead of time for a retirement party, and I should have known it was a bad sign when every time I called to verified information for my party, Tony's staff didn't remember I had paid a 50 deposit for the banquet room. I was told by the manager that I could set up an hour ahead of time but when I arrived another manager had no clue and was very annoyed about me being there. The room was dirty, and we had to clean the tables ourselves so we could decorate because they were understaffed and not available to help. Once our party started a server never bothered to check on us and we were given attitude when we had to track someone down for something like food and drinks for our party. About 30 minutes before our reservation was over we were told we had to move to half of our reserved space so they could serve other parties (although the restaurant was half empty) and we did. Exactly when our reservation ended finally a staff member named Tess showed up and literally interrupted my conversation with one of my guests to tells the group we had to leave. I asked why we why our party had to leave since we have an open bar tap, the restaurant was half empty and was still open for hours. Tess gave me complete attitude and told me I could talk to the owner. In the end Tony never came to talk to us and we paid the rudest and laziest serving staff 500 dollars for two hours of their time (kind of), 6 pizzas, two salads, and drinks.

Mother's day, buffet 35$ got in line and we got bacon but there was no potatoes so we waited while our bacon got cold, we got some other stuff, the corn tortillas were hard, then we went to sit down and we had to wait again for a server for our utensils and drinks. By that time our food was cold.A business like that should be more prepared for holidays like that, we will never go back and tell everyone of our horrible experience.

Slow, and forgetful. Missing half of food items. Drinks were forgotten, plates when severed were left to fall off the table. Got the drinks by walking up to the bartender and asking about them. Food was given to us to make up for the mistakes, but the almost 3hr dinner with so many mistakes wasnt worth the visit. Go somewhere else, this was horrible.

I am on a low carb diet and was going here for a family gathering, I was so worried that there would be nothing I could eat. It is so much more than pizza! I had a delicious steak with fresh veggies. We were with someone hard of hearing so we were grateful for the smaller room that was quieter.

Place is a bit pricey, but once you taste that chili Verde pizza or bubba's bbq chicken pizza... You'll know why, it's bomb.com! Well worth it, especially after a softball game at Mesa.

I found the servers very accommodating and friendly but the food was horrible. A $17 cheese steak showed up as a 6 in long soggy roll that wasn't toasted with some cheese flavored liquid and freezer steak with frozen pepper and onion and a handful of fries on the side. Definitely wasn't paying for that and will take my business elsewhere. The steak quesadilla my cousin got was fine and had actual steak in it. Why not just use that in the cheese steak too?

This place is too good to be so far from town. The vibes here are amazing especially after a softball game at Mesa Marin. The pizza portions are huge, the beers are cold, and plenty of tvs to see any game you watch. If this was more centralized in Bakersfield, this would easily be the busiest and most visited sports restaurant in Bakersfield. I’m in love with it.

Tony's is always a great place to sit down and get a good meal. They have pizza, but they also serve a wide variety of other food items for breakfast, lunch, and dinner. Food is always fast and good. Servers are very helpful and always nice. Great space for some good food!

This is pretty close to my house so I like to go here from time to time. Service is good, pizza good. It's never what I'm craving but I'm always satisfied with it.