I have been going to this Jacks for 18yrs. I can say that it has for sure gone down. I haven’t visited in awhile and on 6/2/22 I went by and got two burgers. I got the double cheesy jack and the triple cheesy jack w/lettuce & tomatoes. Well first off the burgers are small, second the burgers looked like it was the last burger of the day, third and final they charged me extra for lettuce and tomato and didn’t include it. I drove home to find this out but returned to store and the attitude of the employees/manager made it look as if I was a problem when they messed up. They weren’t going to remake my meal until I showed receipt then the lady just tossed the messed up meal in the trash and made a fresh one(so I think).I get home and ate the meal within minutes I ran to bathroom like Usain Bolt.I will never eat here again. Lazy employees and lack of care for quality of food.
Why do they always have to close to reboot system from 3-5 I call bs
I recommend not going here. Multiple times I’ve been back here and they have messed up my orders. I went back twice in one night and they messed up what they were supposed to fix twice. And won’t answer their phones at all to get it fixed or my money back. Horrible service.
Asked for not spicy was given spicy, asked for no vegetable was given vegetables. Pretty sure my food was spit in too. ?
Look at these greasy tacos! One of my fav items on the go.....Sorry guys you over did this
Always a good safe bet. Even if the food isn't super fresh, it's still good. Use the app (it malfunctions a lot) but when it works you can get special items not listed on the locations menus, coupons, deals, and usually 1 free time anytime you order.
Gina was amazing with her customer service and the Biscuit was so fresh and delicious!!! Thank you Gina !!!
Service was good! the burger patties were dry the bread was dry just all together bad. Ended up ordering pizza...
Service was good! the burger patties were dry the bread was dry just all together bad. Ended up ordering pizza...
They couldn't be any slower and service non existant than they are. Obviously alot of dead weight working with the extended wait when one car is in line