Rock Creek plaza location..... Ordered through the app when I left my house this morning ,( approx. 2.5 miles away) upon arriving, I pulled up to the empty drive thru and told the person that I had a mobile order. I pulled to the window where I could see a woman with red hair and several tattoos finishing up my order. She brings the order to me and proceeds to tell me next time I need to wait atleast 10 minutes before picking my order up. When I asked her what the difference is between ordering from my app 2.5 miles away and ordering from the drive through speaker 20 feet away? I was told drive thru orders take priority. ???? Great customer service! I suggest going to the Willow Creek or Lincoln way Starbucks ,if you're in Auburn ,and need your coffee fix.
This Starbucks closes whenever it feels like it. Never know when it'll be open. It's Thursday at 5:15 and nobody here.
We waited a very long time.It was because of the Starbucks coffee app . It was sending orders an no one showed up to pick up the orders.So we waited over an HR for 2 drinks.It was sad. Because I could see the frustration on the employees. An some people just have nasty additude's toward the employees.
We waited a very long time.It was because of the Starbucks coffee app . It was sending orders an no one showed up to pick up the orders.So we waited over an HR for 2 drinks.It was sad. Because I could see the frustration on the employees. An some people just have nasty additude's toward the employees.
Nice friendly service.
Busy took almost 25 minutes to get our 2 drinks and they were not made right
Good selection of food and coffee but it tasted kind of burnt
Randomly closes. Twice I have been on my way somewhere and time was a consideration. I budgeted enough time to stop at this location only to discover they were randomly closed (open other days) and I'm without enough time to go to a different location. On a third time, my husband experienced the same thing. If time matters, plan to use a different location or call ahead. This location is a game of chance if it is open or not.
Excellent service always!!
Weird building but the staff was quick.