I have seen many commercials and always wanted to try pop eyes. I told my husband it'd make me happy to try their food. He got me food from this location tonight.Drove 30 Minutes to come home, the food was still warm. I really liked it, was a good dinner. We got the two popcorn shrimp, combo and platter with french fries and Iiked the rice and beans with the biscuit. Lemonade was pretty good too! I know this place has bad reviews but they didn't forget anything.
I understand that this is a new place and there are probably still a few kinks to work out but that doesn't help the fact that you don't get the food you ordered. Surf-n-turf should come with chicken tenders and, right? Well I got maybe 3 shrimp and a bunch of crumbs like I went to LJS. Tenders were completely missing. I was supposed to get a large fry, I got half of a small. The Dr. Pepper was flat too. Maybe I'll wait a few months and make another 30m drive and see if they've improved or not. Right now, it's not worth the gas.?
This place has horrible service! I asked to make an update to my order at the window and they told me I'd have to go back through the drive through eventhough there was no car was behind me because of some timer they're supposedly on. The mean lady said her manager came up with this brilliant idea. So what do I do, I get out of line to go back through the drive thru to only wait 5mins for my order. I asked the mean lady what was the point of the timer if I'm still waiting 5mins for food. Then when I got my food the chicken was under cooked. I'll never visit this location ever again! which is very unfortunate since this location is the closed to me. But, I'll take the drive to the Buena park location for now on. Better food and better service!
Worse service and unprofessional staff, always check your order, most of the time they dont get it right and they dont offer to make it right, this have been my experience with this Popeyes. Poor service
The popcorn shrimp was hard and over cooked. And the fried chicken breast under the crust skin was slimey and barely any meat and its like $5 for one breast. I would totally pay that for a great fried chicken breast, this was not great. And my sauces were all sticky and my biscuit was hard as a rock. And they left out my butter and honey after asking for it like 3x's. Not impressed at all.
Wow, don't know how you can be so bad at serving food. 15 minute wait to get to the window with only 4 cars ahead of me. The kicker being they wouldn't let order a menu item. It was actually on the big screen right at the order kiosk. Fine, I order the beignets, after waint an additional 3 or 4 minutes I was asked if I could pull over and wait an additional 3 minutes. Uh, no. Give me my money back. Horrible experience will never go back.
I visited here last Saturday night (3/26/2022 - 8:40PM), so this review is a little late, but I had such a great experience that I remembered to write this review. I waited till I had time to write this, because I did not want to mess this up. I have also submitted a review to the surveys page. I want to start off with giving a great review to the lady named Daisy Marlene, who runs the drive-thru window. She showed some of the best customer service I have seen in years. She was super friendly, clear on the mic, knew everything about the menu and backwards, and was very kind to me. I had a very rough and long day, and had to make it back to the Coachella Valley late at night in LA weekend traffic. She was very kind to me, even for those short few minutes, that it restored my faith in humanity that night. …And I am just a stranger. She is one of the best in customer service, and I hope Popeyes has her as an example to all the other Popeyes in the country, because most Popeyes have sub-par customer service. She deserves a raise and promotion; she is an asset to your Company / Chain. The rest of the staff were equally great, and the food came out really good compared to other stores (thank you chefs behind the counter!). They all deserve some love from corporate too, and not treated like commodities. I wish I had time to thank them properly, but I hope this suffices. I will be coming to this location in Los Angeles from now on. I don’t normally write reviews, so I hope management acts on a review for once.
The chicken us under cooked it was still red inside. I asked for spicy and they don't have spicy or they don't give a sht. Because they did not make it spicy. The drink was the only think they didn't mess up. I'm not going to this Popeyes again. They also keeped my change too. It's was $1.85 but she probably needs it more. I give 2 star's because the soda was good.
Delicious chicken in my opinion. The spicy chicken sandwich is amazing. Not a huge fan of the Cajun fries the flavor somewhat remind me of curly fries. Make sure to try their beignets particularly their filled ones.
This location does not display all the special offers like other Popeyes locations. When costumers order any deals they don’t like it n you end up getting the old chicken. Ask for the 2 cane dine deal and they will ask if you have a couponNo other Popeyes does that