Called ahead, for pick up at 10:25 am it's 10:52 still don't have our order. We showed up 10 mins early as well. Last visit for us. I understand bad days but they filled 3 walk in orders before ours we ordered 6 sandwiches to go. With 4 employees 30 mins is horrible considering we called in and that's our entire lunch break.
Placed an online order on 7/23/22 7:45pm. This may be a longer than usual post. Sorry in advance. Arrived from a 12 hr shift at work and the order had been placed just 10 min prior to my arrival and didn't mind having to wait a few more minutes to have the order finished for pick up. There were no customers inside and the staff was restocking the chip racks, taking out the trash and the only person there was standing right behind the counter using a laptop. I was told that she'd be with me in a minute and in a few moments she asked what I'd like to order and I explained that the order had already been placed. She told me that she had no orders and that I might have placed the order at a different location. I verified that the order was in fact placed at this location. It was at this moment my order was found and began to be processed. I used the bathroom while I waited. Not unusually dirty. The outside door handles were vere greasy and in need of a good scrub. The staff was very good and three team mates made quick work of the process. I could have got the same level of attention if my order was just a walk in. Being told to wait while my order ticket was clearly hanging in the order bar just two feet from the girl at the counter was a real turn off. The food was good, but I'm their haste, forgot a few toppings on two of the sandwiches. Low level of customer service in my book. Still, good food and I guess like todays workforce you get what you get. Good luck.
First timer. Enjoyed my sub so much!
Good food. Great customer service
Very nice people. Sandwiches tasted great!
Always a great experience at this jersey Mike's. Really friendly and professional staff and very tasty sandwiches.I ordered online and when I got there it wasn't ready, they had run out of white bread and plain ice tea, but the staff was really great at explaining and offering alternatives. They were obviously busy but didn't get overwhelmed and handled it all really well. Great food!!
We had our first experience here and we love it. Food is excellent. Hopefully they will get faster at getting the food out. My third visit was take out so I did t have to stand there so long. They had trouble locating my food so it was another long wait. It is like no one person is directing the team. HOWEVER, here I am again. And I do t even live in Apple Valley anymore. I just keep coming here every time we go to Apple Valley. GREAT FOOD
The Sandwich was good.The place was busy, but really slow going. There seemed to be enough workers, but not in sync. This one gal kept calling all the customers baby, or honey, and sweetie..reminded me of a small town diner
Headed in to Mike's location in AV, all the girls were nice and helpful. Everyone seemed happy which made my son very happy. Sandwiches were yummy. Had a bit of sticker shock, the giant is almost $20, yikes.
Good food, and friendly service.