2 girls and 1 guy behind counter. Seemed very confused . When we was ordering straight off the menu by number they use..Above there heads.HmmmWill try again.
As usually Jersey Mike's sandwich was great. Service was very quick and friendly.
Super slow, ordered the food ahead and showed up and it wasn’t ready and I had to wait over 30 minutes for my sandwich. 5 groups of people showed up after I was there and all of them got food first. I guess they don’t care about online orders, they prioritize walk insThe food was good, just super slow. What’s the point of ordering ahead if you aren’t a priority and just get passed over for 30 minutes…
According to DoorDash the vendor aka Jersey Mike’s either refused to release my order or gave the order to the wrong people. Tried to call to figure out what was going on with no response, we waited over before we were even notified by DoorDash and not Jersey Mike’s that there was an issue just to have my order canceled. Terrible customer service and now that I think about it the place is highly overpriced.
Writing this as I’m eating - Sub is delicious btw I would give a 5 star for the food alone. Taking 3 stars from the horrible employees that must be new. I literally come here all the time and it’s my favorite sub place here. The man who was slicing the deli was super nice and definitely should show the rest of the crew how to treat customers. He was a pleasure. As for the blonde lady, incredibly rude. I was in a hurry to bring food to my family so I saved her that embarrassment in front of the night rush. Rolling eyes and saying “uh huh” is super disrespectful after I thanked her for giving me the other half of my sandwich that I paid for. First, that’s my inconvenience not hers. From one hiring manager to another, your employees can destroy an establishment really quick and I suggest you make sure your employees treat your paying customers accordingly. I’m definitely going to give them another chance to prove me wrong since this place is my favorite. Definitely a bummer writing this but has to be said.
I ordered 2 giant sandwiches. I beef, 1 chicken. This was the second in time when I got home I had 2 beef!!!!!!. Check your order. Can't they get it right?
It’s a good thing they make a decent sandwich or I would never come back. Every time I come in I’m again surprised by the wait for 1 sandwich. Online or in person it doesn’t matter set aside a whole hour or more to eat. There’s always 6+ employees half of which are standing around because they are “just a bagger” or “just a cashier” terrible effort for efficiency.
Jersey Mike's is always outstanding.. a bit expensive but we met a wonderful veteran and I bought his lunch because he was so cool...
Worst sub sandwich I have ever had customer service is so don't tell you if they are making your sandwich or what is going very confusing place will not be returning and will NOT BE RETURNING AND will NOT RECOMMEND TO ANY but will family and Friends avoid this place
Best place to get your sandwich they really are a sub above , delicious, fresh food. The manager is awesome and has a great team in apple valley making our food , thank you Jersey Mike's ?