We normally love this location, but they were playing horribly loud middle eastern music. Definitely not appropriate for this style of business. Hopefully the manager addresses this soon or we won't be coming back anymore.
I used to love cold stone, but then one day I was eating my ice cre cake and I cut it and I found a string coming out the side, turns out that string was a hair. Blonde hair and everyone in my family has black hair. So strange. I'm never ordering from cold stone again, a new hair free cake!
I got a birthday cake here and we found several hairs in the cake, not on the outside but inside the cake. We called and the lady at the store didn't believe us. We should have known it was gonna be a disaster from the looks of the inside of the store. This place is a mess and dirty. Save your self the trouble and go to a different ice cream place. This location is awful.
Their ice cream is great! Very creamy and they have so many options. My personal favorite is the German Chocolate Cake. It'd be best if you order ahead of time for pick up as there tends to me a long line most of the time.
Cold stone was busy but they had 7 people working. Got in got ice cream and out,
Huge selection of ? and toppings! Love this place!
Thank you staff at Cold Stone Creamery Antioch CA. Ordered from AUST for home delivery. Your store was above my expectations. Website + Customer Service + Home delivery + Cake. Thank you
Excellent ice cream with a wonderful staff.
I went there the other day and this short girl with curly hair assisted me. She was so positive and genuine, and she seriously looked like she wanted to make sure i would be satisfied with my ice cream. I don’t usually leave reviews but this girls efforts and kindness left me no choice but to leave one. I have to make sure everybody can understand how caring she is and her work and efforts should not go unnoticed.
It doesn’t matter what time of the day, everyone who works at this cold stone is always so sweet and so professional! Nothing but great experiences!