Wonderful location, freeway close, wonderful staff serving up your favorite Starbucks drinks and treats!
Clean and fast
Always welcoming, happy to see you workers. Comfortable vibes served with comfort beverages and food.
Good Morning! It seems that every time I go to the La Palma location, my order is always delayed and not how I ordered it. This morning I was the only one of two people in the store and it took almost 20 mins to receive my order. I had to ask where my order was and it turns out that the deer in head lights guy at the register never put my order in! I will NEVER be back to this location. The service is HORRIBLE and the staff could care less! I had to give it 1 star to post this. Zero is more accurate.
The gentleman in what I assumed is the Coffee Master apron with the Green Piping. He had no name tag on otherwise I would mention it. The time was between 8am-815am on 10/18. He was passing out mobile drinks and orders on the guest side. The reason I am leaving a review is that when I was standing and waiting for my drink I watched him handle every single drink. Grabbing each drink top down and placed his hands and fingers all over the mouth pieces. I know for a fact you are not supposed to grab a drink from the top. People put their mouths there. Really turned my stomach.
AVOID THIS PLACE AT ALL COSTS!! I was a longtime, daily customer, but decided to move on to another location that has a drive-thru. This place reminded me of 3rd grade the way the employees behaved, with the manager Kristy as the "teacher" and her employees as her "students". When Kristy left a 3rd time for maternity leave, it got real bad - the worst I have ever experienced, which I told Kristy about when she returned from a long maternity absence. The wait times when mobile ordering are atrocious, and their curbside pick-up is a BIG JOKE, and if you spend 1-3 minutes talking to the employee who brings your drink to you, Josiah - or any other employee - will come out and tell the employee who brought your drink to you, that someone is on the phone for them (they have a call). This is their way of getting the person to come back inside and to not interact whatsoever w/ the customer! They even used this tactic when Kristy brought my drink to me! So unprofessional and the associates behave like grade school kids!! I will NEVER go back and they lost my business of over $2k / year! The new drive-thru location I go to now is SO MUCH BETTER and I am VERY happy I don't have to put up w/ the non-sense at this location anymore! Save yourself wasted time and headaches by going to your local drive-thru!
Friendly staff always makes things better. My Green tea and my daughter's drink were great.
Great place for chocolate milk.
Often closes early without notice; uncomfortable and sparse seating.
Online open times are not right. Got here at 7am waiting for them to open. About 10 minutes later someone walked to the door and posted a sign that said they aren’t opening until 7:30 today. Seems like they open and close when they want right now. Huge waste of time.