Pokinometry has a great name. When you say it, you think Science. This will be gastronomic experience! If this is what you think, like I did, when you walk in the place, you'll be let down.It shows that they just need to care more. It feels like there is zero presence of management, like the owners just want to be left alone.The staff are very young, maybe some of them first jobs. That's OK. But leaving young, first job employees without good management, gave me more of an impression that they don't care. Maybe their trying to recover from pandemic issues, or whatever, but why then are other businesses are doing great, like Poke Co.For example, when you order you have to go though 4 levels: first is the base, second is the toppings, etc. When I was at the sauce level, there are instructions written on a board behind the station. This board has options. The employee started by asking me if I wanted mild or spicy. After I told them I don't like spicy, they proceeded to add the sauce, even though I didn't pick one. There were at least three kinds to choose. Even though I thought this was strange, rather than stop them to ask what the other sauces were, I just moved along.The next board was final toppings. There is a bin of the main toppings, and two small shakers of toasted sesame and seaweed. I told them what I had wanted from the main bin. After that, the employee took my bowl over to the register to check out. But, I wanted the sesame seeds. So, I asked them to come back, asked if the sesame seeds were extra... No. Can I have some please? The employee looked annoyed. I was one of two customers in the place, BTW.Next to the sesame seeds was crunchy garlic and fried onion toppings. I didn't see those before, and asked what they were and if I could have some too.It was like the employee couldn't wait to get me out. Maybe so they could get back to there smart phone games, or texting, or whatever.Ordering here felt like I was having to tell my kids to do their chores, and them trying to get away with doing as little as possible, counting on the me not checking... I was right in front of them.Anyway, I got Salmon Shrimp and Yellow tail poke bowl. The Yellow tail was great. Very fresh texture. The Salmon was mushy. Never had salmon like that.I wouldn't go back, as there are many other places to try now. Maybe two years ago, no way.So, I believe this business relies on foot traffic from all the big buildings around. This makes sense to me about why the owners seem to not care to be involved with their buisness compared to others where they have competition right across the street.
I've been here a couple times, love the poki and sushi. The customers service is always great especially the Big/tall guy he's always very helpful. I would highly recommend this place make sure to leave a good tip.
Great customer service and man gotta say one of the best poke spots I have been to. Fresh Fish and the sauce was AMAZING
It was ok! It was very busy and their was just one person working the counter till after 30 mins someone came from the back to help. Anyhow we know it was busy but she was sloppy making our bowls and I gave a tip.
Honestly I had this place once before and I couldn’t remember why I didn’t come back till I took my first bite. My first bite the fish had an off taste to it besides it being slightly frozen. There’s just an off taste and look to it, the Crab meat was a pale color and the tuna was an off pink not red anymore. Plus the tuna was grainy and was falling apart. And there’s not a lot of options for toppings they charge extra for them. The service wasn’t great, I couldn’t hear the person over the counter at all. I kept having to ask them to repeat what they said. Over all I won’t recommend this place and the price is not it for the quality.
The place was okay, nothing fancy, not as many options as other poki restaurants. One thing that was my main takeaway from the experience was the customer service. A bunch of the associates were sitting at a table and the one that got up and helped me was very dismissive and made me feel like I was being rushed and unwelcomed... idk why or what the deal was but it seemed like he was in a hurry to go back to hanging out with the rest of the associates sitting in the corner. He didn't thank me or say bye, after he rang me up he was like "already cool" and walked away
Flavors weren’t great and employees were not nice. Decent for poke and the price, however.
Great options for poke, great prices and great customer service!The selection of fish, rice, toppings, and sauces is so vast you can order something that is poke in name only.However, if you stick to more traditional ingredients, you'll find them fresh, well cut/diced, and portions generous.I have two unsolicited advices to the owners/managers of the venue: 1) make some pre-selected combos so that customers have a way to quickly order something basic, and 2) add arugula to the toppings selection. Arugula, when served modestly in poke, adds a great earthy sour note and just a bit of crunch. In doing so, it serves as a much better substitute for cucumbers, which, let's be honest, don't belong in fresh poke. Cucumbers quickly let out all their juice when sliced, making all your fish and rice soggy. Cucumbers also don't taste well soon after being cut up, so the only thing left is soggy crunch. Arugula will be a better, more nutritious and tasty source of crunch =).
One of the best tasting poke places in the OC. Reasonable prices for the portion. Great flavors for their fishes. Now if only they can bring back the Dole whip soft serve....better than Disneyland's in my opinion. Update 4/14/18 the Dole whip is back! More amount, cheaper than Dland. We ate the swirly top before we made it to the table. Yum.
Went there 30 mins or so before closing. Still got served a really good and super refreshing poke bowl. Mind you im not the biggest fan of seafood, but man oh man was everything pretty damn good. Loved the murals in there and they had some great jams in there too!